Shannon Redwing

**** ******** ******** **

Belmont, NC 28012

704-***-****

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Customer service driven professional with strong work ethic and attention to detail.

EXPERIENCE

INDEPENDENT SENIOR STYLIST

Color Street

2019 to Present

Market and sell Color Street nail strips, nail and hand care, and makeup to new and current customers. Create and maintain a vibrant and active VIP Facebook group. Maintain highest level of customer service. Solve any customer issues in a courteous and prompt manner

REMOTE MEDICAL CODER

Granville Health System - Matthews, NC

2017 to 2018

Provide medical coding for laboratory, radiation, women’s health center, and facility ancillary services via remote connection. Maintain patients' and hospital's confidentiality. Provide monthly productivity log of accounts coded. Meet and exceed hospital productivity standards of 24 charts per hour and 98% accuracy rate. Production ICD-10 CM/HCC coding.

INDEPENDENT SENIOR CONSULTANT

Thirty-One Gifts - Matthews, NC

2011 to 2016

Marketed and sold Thirty-One Gifts' products to new and current customers. Maintained highest level of customer service. Solved any customer issues in a courteous and prompt manner.

HIGH NET WORTH COMMUNICATIONS ASSOCIATE

The Vanguard Group, Inc - Charlotte, NC

1999 to 2005

Provided excellent customer service via telephone and email to high net worth clients. Solved issues and completed transactions. Provided clients with mutual fund and industry information and assisted with financial investment and estate decisions. Founding member of the Diversity Council and Events Committee. Registered Representative with SEC Series 6 & 63.

ASSOCIATE RELATIONS MANAGER

Hanford Brothers - Charlotte, NC

1995 to 1999

Administered associate benefits and completed weekly payroll for 200+ associates.

Trained new Associate Relations Managers. Recruited and hired new associates to maintain optimal staff levels in store. Assisted in mass hires to staff and open new stores across the multi state district. Assisted management team in supervising store. Trained and managed payroll clerk.

EDUCATION

Medical Coding and Billing

Wake Technical Community College 2017

CERTIFICATIONS/LICENSES

CPC-A

May 2017 to 2020

Certified Professional Coder- Apprentice

REFERENCES

Amy McCreight CPC CPCO CPMA CEMC CHAP

President CCAC

309 Saratoga St

Delaware, OH 43015

740-***-****

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Shannon George

ADX Customer Support Team Lead, Daimler Trucks North America

4519 Langden Gate Dr

Charlotte, NC 28273

704-***-****

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Leah Stephens

Registered Dietician US Department of Veterans Affairs

3665 E 1st St #210

Long Beach,CA 90803

720-***-****

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