Community Manager Associate

Robin Phillips

Mobile: 240-***-****

_Email:**************@*****.*** Objective:To obtain a position where customer satisfaction is the number one priority. Employment:

Community Associate

Regus - Bethesda, MD

December 2019 - present

● Ensure client bookings are processed and day offices are set up for bookings

● Screen and forward all of the clients incoming phone calls

● Assist the Community Manager with onboarding new office clients along with virtual clients

● Sanitize the boardrooms and day offices throughout the day

● Maintain clean and organized business lounge

● Place office supply orders as needed

● Assist with covering other Regus center’s as needed

● Sort and deliver the clients mail, and forward the virtual clients mail along with preparing for pickup

● Be responsible for resolving or escalating customer queries when not able to resolve at a center level

● Ensure the center is always up to company standards on a daily basis Cashier

The Home Depot - College Park, MD

September 2012 - December 2019

● Assist customers by providing information and resolving their complaints.

● Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

● Receive payment by cash, check, credit cards, vouchers, or automatic debits.

● Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

● Greet customers entering establishments.

● Answer customers' questions, and provide information on procedures or policies.

● Process merchandise returns and exchanges.

● Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

● Compute and record totals of transactions

Cashier

Dollar Tree

March 2009 - September 2012

● Cashier duties include running a check outlane

● Greeting customers upon entering and throughout the store

● Stocking check-lane candy and products

● Answering customer questions/concerns

● Making sure all customers are checked out promptly

● Running freight/stocking shelves

● Addressing customer questions/concerns

● Conditioning shelves for a clean and orderly store appearance Education:

● Sandford Brown College - McClean, VA August 2013

● Westwood College Annandale, Virginia January 2008

Contact this candidate