Elizabeth Murphy

Columbia, SC ***** • 803-***-**** • ad2brx@r.postjobfree.com

Professional Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Skills

Employee Coaching and Motivation

Managing Multiple Priorities

Work Task Prioritization

Guest Satisfaction

Collaborative Relationships

Work History

Cashier, 04/2019 to Current

Forest Lake Gardens – Columbia, SC

Operated cash register for cash, check and credit card transactions with excellent accuracy levels and speed.

Worked flexible schedule and extra shifts to meet business needs.

Assisted customers’ in the purchase of plants, soil, fertilizer and special treatments to suit their specific needs.

Restocked and organized merchandise.

Worked closely with owner to solve problems and handle customer concerns.

Responsible for operating store alone.

Maintenance of merchandise to include watering, fertilizing, trimming/pruning, and all other areas of plant care.

Worked closely with owner and staff on the orders of merchandise, receiving orders, and pricing of merchandise.

Family Service Counselor, 10/2015 to 02/2016

Greenhaven Memorial Gardens – Columbia, SC

Helped clients select caskets, markers and memorial options.

Coordinated paperwork and required records to meet all business and legal requirements.

Assisted with advanced arrangements for individuals and couples.

Displayed highest level of professionalism and sensitivity when dealing with grieving family members.

Helped families’ select funeral and burial details from range of available options.

Assisted clients with pre-arranging funeral services.

Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.

Salesperson, 07/2014 to 12/2014

Whit-Ash – Columbia, SC

Worked to build relationships with customers and built potential for additional sales.

Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Engaged customers in social conversations to create pleasant and easy shopping experience.

Listened to clients and introduced solutions to satisfy business and personal needs.

Displayed merchandise by arranging in appealing ways to boost sales.

Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.

Logged reports, expenses, receipts, sales documents into digital database, and scheduled deliver times.

Networked within community to build and nurture successful relationships with new and long-term customers.

Sales Associate, 08/1994 to 07/1995

BellSouth Mobility – Columbia, SC

Assistant Manager at satellite location.

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Provided positive first impressions to welcome existing, new and potential customers.

Helped customers locate products and checked store system for merchandise at other sites.

Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.

Trained and developed new sales team associates in products, selling techniques and company procedures.

Educated associates on market trends and stayed up-to-date on forecasts.

Opened and maintained customers’ personal and business accounts.

Education

Master of Science: Psychology

Auburn University-Montgomery - Montgomery, AL

Bachelor of Science: Psychology

Columbia College - Columbia, SC

Awarded Psychology Student of the Year

Honoree of French Fraternity

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