Grant McFarlin

Galveston, TX ***** – 409-***-**** – ad2bre@r.postjobfree.com

SUMMARY

Extensive experience in managing supplies for telecom work - Stocking, ordering and auditing current levels and spot check usage. Responsible for tractability of serial number tracked items location in stock and point of use. Recognized for productivity and outstanding complex trouble resolution. U.S. Army veteran discharged under honorable conditions (29E radio repair and communications security). Seeking a position as a warehouse associate.

SKILLS

Customer service

Negotiation / De-escalation

Microsoft - 3.01, 98, XP, 10, Excel, Word, Shares, TCP/IP, VPN

Linux Installation, users, permissions, mounting, shares

Forklift operator credential

Stock inspection and auditing

Maintaining proper stock levels for perceived future needs

EXPERIENCE

Customer service representative

AT&T-Houston TX May 1999 - August 2022

Acted as outside technical representative for residential and commercial customers.

Maintained my available stock on hand at levels needed to limit restocking needs while meeting customer’s site requirements.

Planned inventory use on a continuous basis to use readily available stock and conserve limited quantity items.

Managing supplies for telecom work. Stocking, ordering and auditing current levels and spot check usage.

Responsible for tractability of serial number tracked items location in stock and point of use.

Quality assurance specialist

Raytheon-Houston TX November 1993 – May 1999

Oversaw the production and testing of items used in flight/orbit for the space shuttle and I.S.S. missions.

Approved work steps and testing accomplished correctly following test preparation sheets as signed by both requesting engineer and Quality engineer.

Approved receiving and shipped items by verifying passing quality tests, documents, materials, finish, dimension, weight, coating, dates and other items as needed.

EDUCATION AND TRAINING

Micro Computer Technology Institute - Houston, TX.

Associate degree in computer science

AT&T - Houston, TX.

Certificates

Bucket truck

Ladder 32’ extension safety

Fiber optic fusion splicing, OTDR use and basic troubleshooting

Pole climbing, safety belt use

Copper cable splicing and basic troubleshooting

Service installation best practices

CPR

Manhole

Cable vault

Confined space

Microwave and cell site RF OSHA compliance training

Asbestoses mitigation competent person OSHA compliant training

Loral – Houston, TX.

Soldering

Hi-voltage pcb soldering

Blue print ISO view reading

SMT soldering

Inspection best practices

SER Jobs - Houston, TX.

Job readiness training

Forklift training OSHA compliant.

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