Compliance manager

Nakecia Dorcelet

Deer Park, NY, *****

631-***-**** ad2bq9@r.postjobfree.com

Professional Summary

Project Manager with 5 years of experience in leading and delivering successful projects. Proven track record in managing project scope, timelines, and budgets.

Strong attention to detail and ability to effectively communicate with stakeholders at all levels.

Experience

Credit/Collections/Compliance Manager May 2022 - Present

David Peyser

Provide timekeeping expertise, data analysis, and centralized payroll criteria to support internal and external customers.

Supervise credit and collections team, ensuring efficient operations and adherence to policies and procedures.

Conduct regular audits and risk assessments to identify compliance issues and implement corrective actions.

Collaborate with cross-functional teams to develop and deliver compliance training programs.

Establish and maintain effective relationships with regulatory agencies, ensuring timely and accurate reporting.

Senior Accounts Receivable Specialist Aug 2021 - May 2022

Ensemble Health

Maintain bookkeeping databases and spreadsheets, updating information as needed.

Communicate with clients and customers to request payment and arrange payment plans.

Collect payment and accurately record it into the system.

Create reports and balance sheets to document overall profits and losses.

Update client accounts based on payment or contact information.

Billing Representative Nov 2020 - May 2021

United Health Group

Interact with customers to ensure invoice accuracy and resolve billing discrepancies.

Provide input to policies, systems, and procedures for effective billing management.

Monitor outstanding balances and take appropriate actions to ensure timely payments.

Manage invoice preparation and reconciliation with accounts receivable.

Insurance Verification Supervisor Jun 2020 - Aug 2021

Ny Bariatric

Oversee diverse revenue cycle activities to maximize operational efficacy and efficiency.

Manage the generation and review of necessary reports.

Provide direct supervision and leadership to the team.

Support new site implementation and evaluation of various system.

Assist with various projects as assigned.

Billing Advisor Jan 2018 - Nov 2020

UnitedHealth Group

Handle billing-related customer requests in a high-volume tele-servicing center

Communicate effectively about healthcare billing and financial services.

Drive the collection of payments and promote positive payment experiences.

Address customer inquiries and resolve issues to create flawless experiences.

Education

A.A.S : Criminal Justice

Briarcliffe College, Bethpage, NY

SKILLS

- Microsoft Word, Excel, PowerPoint, Outlook, Lotus Notes, SAP Logon Service & Great Plains,Visio

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