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Customer Experience Associate

Location:
Prince George, BC, Canada
Posted:
December 30, 2023

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Resume:

JASHANPREET SINGH

+1-778-***-**** ad2bmi@r.postjobfree.com

V2M 5H3, Prince George, BC

OBJECTIVE

Results-driven and adaptable professional seeking an opportunity in an environment where I can make a difference. The passion and drive that I have can be used to fuel your organisation to new and higher destinations. I don’t want this job to be for just another pay check but a medium of growth for me and your organisation.

EXPERIENCE

UTOPIA LEARNING ACADEMY (Gurdaspur)- IELTS Instructor May 2023- JULY 2023

• Conducted IELTS preparation classes for high school students, working professionals, etc.

• Developed and implemented effective lesson plans to improve students' proficiency in the four skills: Listening, Reading, Writing, and Speaking.

• Collaborated with colleagues to create a dynamic and engaging learning environment.

• Successfully guided students to achieve 7+ bands overall. BHATTI ENTERPRISES (Gurdaspur)- Sales Associate(retail) August 2023-November 2023

• Assisted customers in finding products, providing information, and offering recommendations to enhance their shopping experience.

• Managed cash transactions, ensuring accurate processing and reconciliation of the cash drawer

• Resolved customer inquiries and concerns promptly, prioritizing customer satisfaction.

• Consistently surpassed sales targets through effective product knowledge and successful upselling techniques.

EDUCATIONAL QUALIFICATIONS

• Diploma – Business management- College Of New Caledonia (Present)

• Senior Secondary Education - CBSE Board- India (04/2022-04/2023) Passed class 12th with 92.4 percentage and stood 2nd in school Skills and Abilities

• Sales: Upselling, product knowledge, Customer Satisfaction

• Microsoft Office: Word: Proficient in creating and editing documents.

• Excel: Basic skills in data entry and simple formula usage.

• PowerPoint: Competent in creating basic presentations.

• Communication skill: Friendly, interact easily with others and become a friend.

• Teamwork: Excellent team player and willing to collaborate with people

• Reliability: Punctual person who meets the deadline on time.

• Organized: Excellent planning skill and multitasking when needed

• Quick Learner: Learn new things quickly and easily.

AVAILABILITY : FULLTIME



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