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Mental Health Program Manager

Location:
Escalon, CA
Salary:
110,000
Posted:
December 30, 2023

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Resume:

FRANCISCA SALAZAR

**** ***** ** *******, ** ***** 209-***-****, ad2blt@r.postjobfree.com

Experience with Program Supervisor/Program Manager Administrative roles, Individual Rehabilitation Services, Individual Therapy, Social Work, and Case Management in Social Services. Background in Behavior Intervention Therapy, Mental Health Rehabilitation, Child Protective Services, Counselor for individuals with neurodevelopmental disabilities and mental health symptoms. Strong emphasis in working with diverse ethnic and socio-economic backgrounds, population including children, adolescents, adults, and older adults. Strong track record of establishing rapport with clients, co-workers, and professionals in local agencies. Responsible self-starter who works well independently and in team settings. Strong interpersonal and intrapersonal skills utilized to support and advocate for client’s social justice.

SKILLS

Bilingual in English and Spanish Social Work/Case Management/Mental Health Rehab ABA background Developing and Implementing Treatment Plans Mental Health Counseling/ Psychotherapy Knowledge of Mandated Reporter Laws Bio Psycho-Social-Behavioral Assessments Knowledge of Child Protective Services laws and Implementing behavior/treatment plan HIPPA regulations Program Supervisor and Manager Experience Administrative skills Generating behavior reports Money handling experience Knowledge of PECS & CWS/CMS Customer Service

CPI, CPR certified, EHR/EPM system Retail Supervisor experience WORK HISTORY Licensed Mental Health Clinician Trainee, 04/2023-Current Recovery Solutions/Wellpath at John Latorraca Correctional Facility, Merced, CA

● Follow Department of State Hospital policies and procedures for patient admission, transfers, and discharges.

● Conducts initial screenings, diagnostic evaluations, and evidence-based therapeutic interventions to patients in accordance with state and federal regulations.

● Facilitate individual (1:1) clinical contact with mentally ill, incompetent to stand trial, patient-inmates to support psycho-social progress.

● Assist Psychologist with producing timely court reports around patient’s competency restoration status to stand trial.

● Maintain patient records and collaborate with interdisciplinary teams to develop and implement treatment plans.

● Conducts intake evaluations, provides therapeutic interventions, and makes appropriate recommendations for patients referred by security, healthcare staff, and other community sources.

● Provides suicide risk assessments and prevention interventions, and conducts daily evaluations of patients' treatment needs.

● Coordinates closely with prescribing providers to ensure timely evaluations for medication and encourages medication adherence.

● Participates in treatment team meetings, provides staff training on mental health topics, and documents all findings in patient health records.

● Oversees the clinical needs of patients on their caseload, provides crisis intervention services, and may assist in the job shadow portion of the interview process and orientation/training of new employees. Psychotherapist, 04/2023- Current

Family Legacy Therapy Practice - Stockton, CA

● Individual/ co-parenting therapy services provided using evidence-based therapeutic practices.

● Support with San Joaquin County Child Protective Services Parent Reunification therapeutic process/court mandated therapeutic services.

● Develop mental health evaluations/assessments and treatment plans.

● Safety planning and safety assessments.

● Refer to community resources and linkages.

● Collaborate with insurance, private pay, and San Joaquin County Child Protective Services for patient referrals.

Program Manager/Program Supervisor/Psychotherapist- Adult and Older Adult Division, 02/2019- 04/2023 Gardner Family Health Network - San Jose, CA

● Monitor contract with Santa Clara County program budget and resources.

● Collaborate with Santa Clara community agencies in the development and implementation of programs.

● Provide Individual Supervision to Supervisors, Mental Health Therapists/Mental Health Rehab Specialists.

● Monitor client incoming referrals, length of program stay, client discharge

● Monitor staff daily productivity.

● Advocate for program needs with Santa Clara County contract monitor and program developer.

● Individual therapy and treatment services

● Collaboration with patients, families, and multidisciplinary teams including Psychiatrist, Psychiatric Nurse, LCSW, LMFT, ASW/AMFT staff, Probation Officers, Court/Legal Representatives.

● Develops bio psychosocial assessments, treatment plan services, and related psycho-social behavioral services.

● Coordinate, participate, and conduct behavioral/therapeutic sessions.

● Support with court mandated substance abuse treatment program/dual-diagnosis focused therapy.

● Provides unconditional support and guidance to clients during Psychiatric intake/follow up appointments.

● Maintain client’s charts in accordance with State, County and quality assurance guidelines.

● Provides outreach, education, and mental health promotion.

● Interprets and explains social, behavioral, and emotional factors pertaining to illness to patient’s relatives and community groups.

● Establishes working relationships with other staff, public and private agencies emphasizing continuity of client care and coordination of appropriate services. Medical Social Worker-PER DIEM, 01/2022- 07/2022

Good Samaritan Hospital - Los Gatos, CA

● Develop bio psycho social assessments upon hospital admission 51/50 and 52/50 Psychiatric holds.

● Provide emotional support, supportive counseling, crisis intervention, group therapy, and referral to community resources.

● Collaborate with multidisciplinary and interdisciplinary team to evaluate psychiatric medication, housing, substance detox centers, and optimal health care needs.

● Complete Psychiatric hospital discharge.

Care Manager Associate, 09/2021- 02/2022

Sage Eldercare Solutions - Santa Clara County, San Mateo County, and San Francisco County.

● Concierge care manager services with collaboration of social work and mental health counseling focus.

● Develop comprehensive in-home assessments and goal oriented individualized care plans for the mild to severe Geriatrics population with Dementia and other health impairments.

● Identify holistic interventions, socialization opportunities, and improvement of quality of life.

● Navigate family dynamics, identify barriers, and problem solve to maximize success in achieving client goals.

● Collaborate with a multidisciplinary team to evaluate the next step of client care.

● Establish working relationships with community agencies, fiduciary services, and trust fund representatives, and conservators.

● Collaborate with family to learn about POLST, Advance Directives, and Wills.

● Coordinate and complete home visits.

● Advocate and refer clients to specialized clinics, monitor engagement, and follow through.

● Provide on-call services on a rotation basis.

● Provide billable services to clients.

Social Worker III, 12/2016 to 02/2019

Stanislaus County-Child Protective Services/ Child Welfare -Modesto, CA

● Coordination and provision of services for families (including home-based services) where child abuse and/or neglect have been identified.

● Provides services to children in out-of-home care and to their parents including case management services.

● Select suitable out-of-home care placements and supervises the children in these placements.

● Writes court reports, makes presentations, and recommendations to Juvenile Court.

● Interviews with children and families to assess their psychosocial needs and appropriate referrals that support and strengthen family functioning.

● Apply existing laws, rules and regulations to department operations. Case Manager/Counselor, 09/2015 to 12/2016

Central Valley Regional Center – Merced, CA

Case management and service coordination for individuals with developmental disabilities. Specialize in Early Start Services focusing with infants 0 to 3 years and Children’s unit ages 4 to 18. Prepare Individualized Family Service Plan (IFSP) and Individualized Personal Plan (IPP) reports. Meet with local education agencies, health services, and community resource professionals. Advocate for client's rights in education setting in addition to attending Individualized Educational Plan (IEP) meetings to help determine appropriate class placement. Provide comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.

Maintain a caseload of more than 60 children in public schools and foster home placements. Help parents in arranging medication evaluations and psychological testing. Display sensitivity to the cultural and linguistic needs of the clients and families served. Senior Behavior Counselor, 11/2013 to 09/2015

Human Services Project (transitioned to Kavere Services)-Encore Wraparound Services – Stockton, CA Provide in-home Behavior Intervention Therapy for Children with Neurodevelopmental Disorders. Collect data on disruptive behavior such as: Property Destruction, Self-Injurious Behavior, Elopement, Aggression, Inappropriate Vocalizations, and Non-Compliance. Generated monthly reports and presented reports during Supervision meetings. Report any suspected abuse to Child Protective Services. Worked with client's service coordinators from Valley Mountain Regional Center. Advocated during school Individualized Education Plan (IEP) meetings. Taught relaxation skills, impulse control, social skills, emotional coping skills, and functional living skills.

Helped with generalizing therapy techniques into all settings in the community. Consult with psychiatrists about client medication changes, issues with medicine, and efficacy of medications. Train new Behavior Counselors with agency's rules and regulations. Administrative Assistant, 09/2013 to 11/2013

Learning Quest – Modesto, CA

Administer office needs, utilized Microsoft Word, Excel, Power Point. Collaborate with Bookkeeper to facilitate payroll, monetary donations. Assist in new program development to offer a Spanish GED program for those with English language barriers. Translate program forms into Spanish.

Mental Health Worker, 06/2013 to 08/2013

California Psychiatric Transitions - Delhi, CA

Provide patients with individual (1:1) mental counseling to develop functioning skills. Population consisted of Mental Health Patients who suffered from Schizophrenia and drug dependencies. Chart and record information in client files.

Check the facility for locked doors, gates, and accounts for each patient to ensure their well-being. Ensure safety of patients, staff, and vendors.

Assist health professionals in administering medications and implement treatment plans. Coordinated educational, self-emotional regulation classes, assertiveness classes. Supervisor Lead, 09/2009 to 06/2013

Kmart – Modesto, CA

Provide customer services, balance money, operate cash registers. Supervise staff to complete tasks and ensure sales goals. Complete money wire transfers.

Assist with online purchases and Layaway payment options. Coordinated staff's daily schedules.

Library Page, 12/2006 to 06/2008

Stanislaus County Public Library – Modesto, CA

MASTER’S DEGREE IN SOCIAL WORK-ADVANCED CLINICAL PRACTICE – Completed August 2021 Walden University- Minneapolis, MN

● Coursework in; Changing lives, Diversity, Human Rights, and Social Justice, Human Behavior-Social Environment I/II, Social Work Skill Labs, Social Policy, Welfare, and Change, Social Work Practice Research, Social Work Field Experience, Vicarious Trauma/Compassion Fatigue, Supervisor Leadership

● Completed field work experience/internship in Geriatrics/Adult BACHELOR OF ARTS-PSYCHOLOGY - Completed June 2013

California State University of Stanislaus - Turlock, CA Coursework in; Childhood and Adolescent Psychology, Abnormal Psychology, Social Work, Counseling, Child Development, Psychopharmacology, Cognitive Psychology, Social Psychology. Research Assistant working alongside ABA Board Certified professor. Helped design new research approach by analyzing past research publications.

Alumni of Phi Sigma Sigma Sorority, helped fundraise for National Kidney Foundation and Natural disasters. Volunteered in homeless shelters and food banks to help alleviate individual’s struggles.



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