Post Job Free

Resume

Sign in

Customer Service Assistant Manager

Location:
New Boston, TX
Salary:
25.00
Posted:
December 30, 2023

Contact this candidate

Resume:

Alex Bloyd

Contact

New Boston, TX *****

903-***-****

ad2bki@r.postjobfree.com

Objective

As an assistant manager, my primary objective is to support the functioning of business operations by managing staff, coordinating operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance. Education

Hooks High School

401 E Ave A, Hooks, TX 75561

Key Skills

o Equipment Installation

o Blueprint Interpretation

o Regulatory Compliance

o Preventive Maintenance

o Power Tool Operation

o Equipment Monitoring

o Work Order Interpretation

o System Configuration

o Mechanical Troubleshooting

o Parts Fabrication

o Safety Protocols

o Quality Inspection

o Equipment Testing and

Troubleshooting

o Database Management

o Blueprint Reviews

o Cost Estimation

SUMMARY

Driven Mechanical Technician with 5

years of experience in warehouse

operations, heavy equipment operation

and maintenance.

Expertise in organizing and prioritizing

workflows, fostering relationships with

stakeholders and coordinating

maintenance to sustain production.

Accomplished in developing and

Experience

July 2019 - Current

Mechanical Technician Powder coat an spray paint Texarkana, TX o Performed preventative maintenance on mechanical equipment and machinery.

o Assisted in the installation of new machines and equipment. o Tested, diagnosed, and repaired malfunctioning components. July 2016 - Current

Roofing Contractor ABC Roofing Texarkana, AR

o Inspected roofing materials for defects and damages. o Assisted in the preparation of cost estimates for roofing projects. o Ensured that all safety protocols were followed during roofing operations. o Verified measurements with a tape measure before cutting materials to size. o Sealed exposed nails with caulking or sealant after completing work on each section of the roof.

o Installed flashings around chimneys, skylights, dormers, ridges, valleys, walls, vents and other protrusions in order to prevent water leakage into the building's interior space.

o Cleaned up debris from job sites daily upon completion of each project. o Produced time and cost estimates for change orders. October 2014 - Current

Custom Shop Homes ARDB IND. CONTRACTOR New Boston, TX o Supervised and coordinated activities of customer service representatives to ensure quality customer service was provided.

o Monitored staff performance, providing feedback, guidance and support as needed.

o Created and maintained reports for daily operations including sales, customer inquiries and complaints.

o Developed strategies to increase efficiency within the store by utilizing available resources effectively.

July 2013 - Current

Computer Technician. Linux.

o Installed, configured and maintained computer hardware, software systems, networks and peripherals.

o Troubleshot complex technical problems related to hardware components, operating systems and applications.

o Assessed customer needs and provided advice on appropriate products or services.

o Configured network settings as per customer requirements. o Diagnosed issues with existing computer systems and identified solutions to resolve them.

o Built custom PCs based on customers' specifications using various components from different manufacturers.

actualizing best practices to enhance

occupational healthand safety.

• Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.

July 2011 - Current

Contractor ARDB IND. CONTRACTOR Hooks, TX

o Assisted in the preparation of construction contracts and agreements. ensuring accuracy and compliance with applicable laws. o Reviewed and interpreted blueprints, specifications, and other technical documents to ensure accurate project execution.

o Developed detailed plans for projects based on customer needs and expectations.

o Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.

o Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.

o Ensured safety protocols were being followed at all times by employees and subcontractors on site.

o Kept clients informed about progress status updates throughout the entire process.

August 2016 - September 2019

Flat Top Roofing EPDEM R.B.T Texarkana, TX

• Inspected roofing systems for damage and determined necessary

.

Communication

Implemented new procedures and technologies that improved efficiency and streamlined operations.

Leadership

Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.

References

Available upon request.



Contact this candidate