Administrative Assistant Customer Service

Carmella Flores

**/**/****

**** * ** * ********* Id 83221

E-mail: *****************@*****.*** Contact Information: 208-***-****

Experience

January, 2017-Present

Early Childhood

Administrative Assistant/Bus Driver

Fort Hall ID 208-***-****

Duties Included but not limited to

Taking Attendance

Answer multiple phone lines/transfer calls among the staff

Check in/Check out Students

Ensure the safety of the children

File documents

May, 2016-January 2017

Northwest Title Loans

Administrative Assistant

Idaho Falls Id 208-***-****

Duties Included but not limited to

Collecting payments

Answer multiple phone lines

Making loans for customers

File documents

November 2015-May 2016

State Farm Insurance

Customer Service Representative

Blackfoot 208-***-****

I resolved service inquires, accurately document customer service requests and policy changes, and professionally guided customers to other departments for additional service.

Resolve questions/issues with customers insurance policies

Complete customers transactional request

Education

ISU-Generals

Blackfoot High School- Diploma

Skills

Computer Experience in Microsoft Office (Word, Excel, Access)

Self-starter and good team player

Able to work independently and multi-task

Work well in stressful situations

Bilingual

References

Lacey Byington- 208-***-****

Virginia Avila-208-***-****

Doris Nieworth-208-***-****

Contact this candidate