An experienced project manager offering my problem solving skills of solving companies hinderances: reliability, increase revenue, partner retention, or alert for new business opportunities. Allow my graduate-level logic to be a profitable asset for your organization too in the role you are seeking. Willing to Relocate.
Work History
Director – Tree of Life Children’s Academy – Humble, TX 8/2022 – present
Regulate childcare requirements by the state of Texas, United Way, Baker Ripley, and affiliates, which earn the highest stars to operate a facility of fifty-seven children, Infants-Elementary
Oversee staff teachings and administrative duties are beyond standards
Select curriculum, activities, and developmental techniques parents and children are pleased with services provided by daycare
Maintain overflow of parents on waiting list to attend this daycare center
Balance parents’ tuition payments without discrepancies month-to-month
Independent Life Insurance Agent – January 2020 – September 2023
Solved families’ legacy financial plans and investments – tailored to their Specifications
Persuaded clients to act through proposals and interviews to satisfy clients’ best interests
Call Center Manager – Matthew Media Group – Rockville, MD (Remote) 3/2019 – 4/2022
Promoted within 2 months – top producer
Exceeded $5M Financial goal by coaching team to increase quantitative data
Discovered product trends: revenue spreadsheets and performance charts
Reconciled weekly reimbursement payments for 4000+ participants
Project Coordinator 2/2019 - 3/2019
Omnicom Health Group/Matthews Media Group - Rockville, MD (on-site)
Maintain retention of 4000+ participants in 6 Clinical Trial Studies
Resolved discrepancies of 1200 Scantrons in Oracle/Excel/Intranet Databases
Executed the distribution of 400+ monthly registered mailings in 6 demographic regions
Satisfied 400+ registered participants' inbound/outbound calls daily
Contractor – RODCO Maintenance & Facility Services – Columbia, MD (on-site) 8/2017 – 12/2018
Company downsized due to Toy R US 2017 Bankruptcy
Researched and dispatched available technicians to Pep Boys and Toy-R-Us stores in the USA for emergency in-store maintenance problems
Account executive for the completion of repair work orders from 112 stores in different demographics
Set-up partners, new contractors & vendors profiles to assure compliance & monitor vendors certification expiration dates
•Managed day-to-day invoices, A/R, A/P, bank deposits, and reconciled performance reports
Educator - Celebration Christian Academy – Columbia, MD 8/2001 – 6/2017
Project Coordinator – 8/2015 – 6/2017
Selected member for the Accreditation Team to scrutinize confidential documents to meet state regulations for academy to qualify to operate as an accredited academy
Developed academy’s curriculum and best practices for students in PreK, Elementary, Aftercare, and Summer Enrichment programs
Observed and provided recommendations to teachers to improve positive interaction for students with different learning styles
Implemented reading and retention techniques used throughout the academy
Primary Teacher – 8/2001 – 6/2015
Spearheaded Pre-Kindergarten curriculum best practices and learning strategies
Created teaching methods that raised students’ test scores above grade level which made me a sought-after teacher
Requested by five schools to assist with designing action plans for students with academic/behavior challenges
Led professional development on classroom management skills for new teachers
Taught a board spectrum of developmental skills increased learning progress to PreK-6, English to Speakers of Other Languages, and students with special learning styles