Post Job Free

Resume

Sign in

A Senior Customer Service

Location:
Edmonton, AB, Canada
Posted:
December 29, 2023

Contact this candidate

Resume:

ROMEO DUMAGAT

Edmonton, AB T*Y *E*

+ad2bcj@r.postjobfree.com

Objective:

To find a suitable, challenging and growth

oriented position where I can best utilize my

knowledge and full potential as a Senior Cabin

Steward to a maximum level enabling me to

contribute to the organization. To be able to

improve my knowledge, skills, and acquire

experiences that would enrich more of my

understanding in this field I have chosen to be

one of the best.

Education:

University of Manila

Manila 1993 – 1997

Juan Luna Elementary School

Manila 1987 – 1993

Skills:

● Customer Service Oriented

● Knowledge in Housekeeping

● Good at Communication

● Computer Literate (MS Office)

● Have a good learning attitude

● Excellent physical stamina and the ability to

multitask.

● Highly Motivated and Good Listening

● Effective Communication Skill

● Capability to Work under Pressure

● Friendly Person and Trustworthy

● Attention to details

● Self-motivated and Resourceful

● Can undergo training

Experience:

Senior Cabin Steward - Sea-based

TUI Cruises April 14, 2014 - Present

● Responsible for cleaning and maintaining the

stateroom during cruise.

● Assisting Management by training newly

hired employees to provide the right good

performance feedback.

● Managing all guest request in a timely and

friendly manner.

● Provide personal assistance to guests and aim to exceed their expectations.

● Stripping and re-covering of beds as per set

schedule and standard.

● Takes care of guest’s personal laundry request,

taking it to and from the laundry and presenting the laundry bill to the guest.

● On embarkation day, must meet guests in the

assigned section, assist them entering the

suites and perform the welcome introduction

as per HKOM.

Galley Steward to Stateroom Attendant- Sea-based

Royal Caribbean Cruise Line

June 19, 2009 - October 31, 2012

● Responsible for dish washing, sanitation

and trash removal.

● Cleaning carpets, Upholstery, floors, walls,

ceiling, draperies, windows and room

accessories, sweeping, scrubbing and

vacuuming

CERTIFICATION:

● Refresher on Basic Training

Maritime Training Center-December 10, 2020

● Passenger Ship Crisis Management and Human

Behavior Training

Far East Maritime Foundation Inc.-February 2, 2019

● Passenger Ship Crowd Management Training

Far East Maritime Foundation Inc.-January 25, 2019

● Anti-Piracy Awareness Training

Jebsen Maritime, Inc – April 7, 2016

● Proficiency in Survival Craft and Rescue Boat

Maritime Training Council, March 7, 2009



Contact this candidate