CICILIAH WANGARI NGUGI

ad2b9p@r.postjobfree.com

+254*********

PERSONAL PROFILE

A confident, reliable and enthusiastic individual, with previous customer service experience. I enjoy helping clients, customers and individuals, and solving any problems . I am a great communicator, over the phone, face to face and via email.

CAREER OBJECTIVES

Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible SPECIAL ABILITY

Works very well at a given opportunity, am always very kind, polite, honest, simple person, very social, innovative, trustworthy, and aggressive and a very reliable person to depend on. ASPRATION

To work in a dynamic, challenging and rewarding environment which will avail me an opportunity to utilize my skills and my academic knowledge to achieve set goals EDUCATIONAL BACKGROUND

Year Institution Level

2003

1998

Rwegetha secondary

Mabae Primary

Certificate of Secondary Education

Certificate of Secondary Education

WORK EXPERIENCE

2004-2007 business lady.

Roles and responsibilities

Assertiveness

Action-mindedness

Risk-taking

Problem-solving abilities.

2008-2019 Ahandi Kenya Trust N.G.O

Roles and responsibilities

Listen to customers' concerns, issues and questions.

Resolve customers' concerns and answer customers' questions to your best ability.

Maintain a positive attitude and calmly respond to customers' complaints. HOBBIES/INTEREST

Volunteering and community involvement

Marketing

Community service.

Outdoor activities.

REFEREES

To Be Provided Upon Request

Contact this candidate