EMILY KELLER

Winnsboro, SC *****

803-***-****

SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

EXPERIENCE

CYCLE COUNTER 09/2023 to 12/2023

Spherion Staffing @ Lang Mekra

● Maintained product identification and location program

● Utilized SAP reports to execute the Cycle Count process

● Researched inventory discrepancies and the ability to reconcile them

● Completed physical inventories/cycle counts/random or receipt audits/reconciliations

● Tracked and reported non-conforming products

● Resolved inventory problems in a timely manner, and documented damaged products

● Utilized warehouse management system(SAP)to track and update inventory levels

● Collaborated with cross-functional teams to resolve inventory discrepancies and implemented corrective actions

● Worked closely with Material Planners and determined products needing to be counted

● Performed directed counts initiated by Planners

● Maintained accurate records of inventory transactions and adjustments

● Performed regular audits to ensure compliance with inventory control policies and procedures.

WAREHOUSE COMPTROLLER 03/2018 to 07/2022

Capstone Logistics @ Michelin Tire

● Loading and unloading delivery vehicles via forklift or pallet jack

● Accepting delivery of inventory

● Counting and confirming inventory

● Inspecting inventory for damage and faults

● Communicating errors to relevant parties

● Marking and labeling stock

● Maintained and oversaw all inventory and supplies by storing and receiving and delivering items

● Maintained records via company software

● Prepared all Bills of Lading

● Secured warehouse

● Supervised warehouse staff

● Track shipments and addressed any delays

● Coordinate regular inventory audits

● Liaise with warehouse staff and other internal teams.

CALL CENTER REPRESENTATIVE 02/2016 to 03/2018

California Marketing Company

● Managed large amounts of inbound and outbound calls in a timely manner

● Followed communication "scripts" when handling different topics

● Identified customers' needs, clarified information, researched every issue and provided solutions and/or alternatives

● Seized opportunities to upsell products when they arise

● Built sustainable relationships and engaged customers by taking the extra mile

● Kept records of all conversations in our call center database in a comprehensible way.

EDUCATION

Fairfield Central High School, SC

Diploma, 07/1994

CERTIFICATIONS

● Certified Forklift Operator, Lang Mekra-2023

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