Birda Crockett

Summary

Seasoned leader in the healthcare setting with 12 plus years’ experience providing efficient personal health care needs in patient’s home and various health care facilities. I have a diverse professional background affording me the opportunity to succeed in a variety of roles with the excellence expected by any organization. I am looking to bring my talents to a reputable organization.

Professional Experience

AURORA VNA ZILBER FAMILY HOSPICE– Milwaukee, WI

June. 2016 – Present

Environmental Services Lead March 2019-Present

Environmental Service Assistant June 2016-March 2019

Environmental Services Lead

Provide exceptional leadership to staff of 6 environmental services assistants.

Ensure adequate staff are available to support department, patient, and family needs by strategically scheduling and monitoring staff schedules.

Work closely with upper management to ensure department operations are compliant with all federal, state, local, and accrediting agencies laws, policies, rules and regulations.

Perform cleaning and related services to patient, public, clinical, and administrative areas, maintaining a well-groomed appearance in all areas.

Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines.

Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost-effective manner.

Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells.

Provide exceptional customer service to families and visitors by serving as back-up to front desk receptionist greeting all visitors as well as answering incoming and routing them to the correct individual.

Environmental Services Assistant

Perform cleaning and related services to patient, public, clinical, and administrative areas, maintaining a well-groomed appearance in all areas.

Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines.

Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost-effective manner.

Cleans patient care areas, surgical areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells.

Provide efficient customer service to families and visitors.

Provide back-up leadership in the absence of Environmental Services Lead.

IRIS – Milwaukee, WI

2008 – Present

Caregiver

Assist patients with health care needs, including but not limited to, administering medications and daily exercise regimen.

Responsible for bathing, haircare, food preparation, grocery shopping and light housekeeping.

Administer g-tube feeding.

Accompany patient to doctor appointments.

Maintain high level of confidentiality.

Education

Pulaski High School, Milwaukee, WI

High School Diploma 1989

Overall Qualifications

Excellent problem solving and deductive reasoning skills.

Ability to listen, see the big picture and resolve conflicts.

Excellent organizational ability with a high attention to detail

Effective leader with strong interactive and interpersonal skills

Innovative, creative, and a strategic thinker

Capacity to make decisions and think on my feet.

Ability to work independently and as a team player.

Key Proficiencies

Records Management

Front Office: Excel, Word

Data entry

Heavy machine operator

Thorough knowledge of quality assurance

Generating reports

CPR certified

Proven analytical skills.

4825 N 57th Street

Milwaukee, WI 53218

414-***-****

ad2b6j@r.postjobfree.com

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