OLUWASEUN DINA

● Riverdale, GA ***** • 470-***-****• ad2b5v@r.postjobfree.com

Professional Summary

Detail-oriented Customer Representative seeking a challenging role in an organization that values innovation, creativity, and the application of emerging technologies to improve operational excellence. Looking forward applying my technical expertise and problem-solving skills to deliver quality solutions to customers, while continuously developing my skills and knowledge in the field.

Skills

● Microsoft Office

● Problem solving

● Communication

● System Installation & Maintenance

● Adaptability

Work History

Customer Support Representative, 05/2022 to Present Remvic African Restaurant – Atlanta, GA

● Operated POS cash registers and balance cash drawer.

● Ensured each customer receives outstanding service and assistance if needed.

● Ensured accurate and efficient operation of cash register, including cash management, correct distribution of change and ensuring credit and debit are processed properly.

● Communicated customers concern and request to management.

● Verified cash transactions at the beginning and end of shift. Support Analyst, 05/2018 to 07/2019

Gateway Mortgage Bank– Lagos, Nigeria

● Provided day-to-day support to system users, educating them on troubleshooting and problem-solving protocols.

● Attended to customer's needs as a teller and customer service provider.

● Used bank software to record customers data and bank details electronically, increasing usability and efficiency.

● Delivered clerical support by efficiently handling wide range of routine and special requirements.

● Identified and resolved software, hardware, and network-related problems encountered by end-users.

Education

Bachelor’s Degree: Bachelor of Science in Accounting Babcock University – Ogun State, Nigeria