Accounts Payable Quality Assurance
Resume:
CHRISTIANA BENJAMIN
**********.*.********@*****.***
Employment History
Bookkeeper, Star market, Chestnut Hill, MA
March 2022 — Present
My daily duties were to process and managed electronic and physical data using Excel. Responsible for overseeing accounts payable and receivable, processing payroll while maintaining an organized workspace. DUG Lead, Star Market, Chestnut Hill, MA
February 2021 — March 2022
Continuously checked products for quality assurance according to strict guidelines. Trained new team members by relaying information on company procedures and safety requirements. Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference. Took on additional job duties during unexpected backlog, resulting in meeting project target date. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Answered questions about store policies and addressed customer concerns. Worked closely with shift manager to solve problems and handle customer concerns. In-store Instacart Shopper —Waltham
April 2020 — January 2022
Satisfied customers with quick, accurate service under tight deadlines. Maintained positive relationships with grocery store personnel by being consistently professional and friendly. Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others. Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips. Provided excellent service and attention to customers when face-to-face or through phone conversations. Assistant Childcare Supervisor, Needham Public Schools, Boston June 2017 — July 2021
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Set up schedules and determined team assignments. Created lesson, activity and field trip plans. Communicated with parents or guardians about daily activities, behaviors and upcoming events. Identified concerns and signs of emotional or developmental problems and discussed issues with management and families. Managed administrative program tasks such as taking attendance, updating logs and tracking supplies. Updated detailed records for each child with information such as daily observations, meals served and medications administered. Led children in tidying up, hand washing and everyday routines to teach responsibility. Assisted children in development of social, communication and problem-solving skills. Education
High School Diploma, Weston High School, Weston
June 2019
Skills
• Adaptability
• Customer Service
• Employee Evaluation Performance improvement
• Client Service Complaint Resolution
• Communication
• Production monitoring
• Key performance indicators
• Quality control
• Sales expertise
• Cash Handling
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