Project Manager Qa Tester

Drashti Patel 510-***-****

******.**.**@*****.***

Lead Systems Integration QA Tester on Citibank’s $100MM Next Generation ATM multinational project Recognized for strategic planning initiatives, team leadership and mentoring, professional communication abilities, efficient time management, and proven skills performing under pressure. Experience

Software Quality Engineer, Citi - Florence, KY

August 2020 - Present

● Created, managed, and executed test case repositories for major releases using ALM - HP Quality Center

● Composed stories and 100+ defects using Jira to document bugs and maintain an efficient synergetic Scrum Agile workflow

● Authored technical domain and process documents on Confluence that has effectively decreased downtime and training time

● Supported project manager to ensure transparency and accountability for technical and legal requirements

● Mentored the Neurodiverse Solutions team in their daily activities to ensure they had the tools and knowledge to succeed

● Provided extensive domain training for all incoming Test Engineers, including the Neurodiverse Solutions team

● Led defect, triage, and release update calls with 30+ participants from 10+ international and local teams

● Utilized tools such as Splunk and Postman to diagnose issues and collaborate with developers to implement solutions within the IoT devices, application/API, and support platforms

● Participated in a comprehensive training program in Java, Angular, Spring Boot, and Bootstrap

Winner of the Energizer Award - Citibank

“For excellent work on AGR 2.0 SIT team testing along with complex package installs, coordinating with outside teams for specific testing procedures and ensuring requirement documentation is in place for team members. Great Team player!”

On The Spot Award-TCS

Recommended by managers as an outstanding member of the ATM NextGen Team. QA Engineer, Zion Bancorporation - Salt Lake City, UT July 2019 - July 2020

● Collaborated with Business Analysts, Developers, and Testers to understand requirements and develop test scenarios

● Applied business requirements and use cases to develop automated and manual testing scripts for the application

● Involved in creating Java based scripts for Selenium WebDriver, CUCUMBER with TestNG as automation framework and automated web application testing using Selenium WebDriver and REST API with Apache HTTP Client, TestNG frameworks

● Scripted Unix commands using interactive files in the database, and employed the MAVEN build tool

● Utilized Selenium WebDriver, Maven, Java, XPath & Firebug, JDBC and Apache POI APIs

● Extensively used Page Objects design framework for readable test scripts and easy maintenance.

● Performed parameterization of Automated Test scripts in Selenium WebDriver to determine application performance against multiple sets of data

● Performed Compatibility testing of applications on dynamic and static content of browsers using HTML Ids and XPath in Selenium.

QA Tester, CSUEB(Internship) - San Francisco, CA

May 2017 - June 2019

● Interacted with application users to understand their needs and perform User Acceptance Testing

● Modified existing test plan for unforeseen changes and set up automation test strategy

● Involved in writing test plan, test cases, and test scripts according to business perspective using Test Director

● Executed White Box testing using Selenium and SQL using TOAD and JDBC tools

● Designed REST APIs that allow sophisticated, effective and low-cost application integration

● Responsible for Smoke, Integration, Functional, ETL and System testing and performed End-to-End testing manually using Agile methodology

● Collected user feedback to consistently create useful and functional application improvements

● Assisted clients with difficult technical issues requiring a level of personalized care Education

California State University - Hayward,CA April 2014 - May 2017 MS, Computer Science - Concentration: Software Engineering Minors: Automation Testing and Development

Sabar Institution of Technology - India August 2008 - August 2013 BS, Information Technology - Concentration: Software Engineering Technical Skills

Selenium WebDriver/IDE/Grid/RC, Cucumber,

Jenkins, XML, TestNG Frameworks, Computer

Vision, Linux, Rally, JIRA, Bugzilla, ALM

Languages

Java, JavaScript, PL/SQL, XML, XPathSQL,

Python,HTML, CSS, XML, Log, SOAP UI, Restful,

Soap

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