Call Center Billing Specialist
Resume:
Ke’Airra Lawrence
**** **** ****** **. ***. *** Cincinnati, Ohio
***********@*****.***
Objective: Competent Medical Coding and Billing Specialist with experience in handling a variety of medical coding and billing task. Respectful and hardworking Medical Records Specialist with attention to detail and skill in evaluation and correcting health records to appropriate chart.
Education:
Certified Medical Billing Specialist
Medcerts - Livonia, MI 11/2021-1/2022
Expected graduation date: 01/2022
Health services 03/2017-09/2021
Southern New Hampshire University
Manchester, New Hampshire
Skills:
ICD-10
Medical Coding
CPT Coding
Revenue Cycle
Great Communication Skills
Runs end of the day audits
Able to explain EOB
Familiar with different computer systems such as Excel, Microsoft word, Microsoft outlook, Microsoft Office and Epic
Familiar with paper and electrotonic forms
Inbound and outbound call center
Remote work
Work Experience
Scheduler
Cincinnati Children’s Medical Center – Cincinnati, Ohio
April 2022- Current
Inbound and outbound call center
Proficient in Epic
Registration
Schedule apts.
Reschedule apts.
Work Remotely
Provides excellent C.A.R.E Service
Customer Service Representative
Macys - Mason, OH
March 2020 to January 2022
Great Communication Skills
Provide excellent customer service
Placed Orders
Investigate orders
Remote work
Inbound and outbound call center
Balance Billing
Pharmacy representative
Anthem Blue Cross Blue Shield - Mason, OH
June 2017 to June 2019
Assist with doctors, member, as well as pharmacist with medications.
Submitted prior authorizations.
Review, analyze, and process faxes.
Worked with multiple systems as well as knowledge of medical terminology.
Accompanied our members with respect and guidance in getting their medication.
Contact this candidate