Data Entry Customer Service
Resume:
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SYDEL
HODGES
**********@*****.***
Phoenix, AZ 85043
SUMMARY I am a committed, flexible, and passionate worker that thrives in both autonomous and team-oriented settings. I'm very well organized and have a great work ethic. I'm eager to take on a new challenge with a business that will help me develop professionally and utilize and expand my skill set.
SKILLS MS Office suite
Customer service
Organization
Google Docs
Data Entry
Conflict Resolution
Time Management
Self-Management
Military experience
Goal Oriented
Record Keeping/ Filing
Adaptive Learner
EXPERIENCE
STEP IT UP KIDS. TEMPE 06/2021 – Present
OPERATIONS MANAGER – Tempe, AZ
In charge of recruiting and onboarding new workers.
Coordinate team members' job assignments and oversaw daily operations.
Supervise the day-to-day pickup and delivery logistics.
In charge of all rentals of vehicles and equipment.
Evaluate and enhance workflow and organizational processes.
Assessing each team member's performance to identify areas where the organization can fulfill its objectives.
Maintaining records of prize inventories for school fundraising events.
Able to produce a 20% annual growth in revenue between 2021 and 2023.
Implemented new SOP’s to reduce labor cost & maximize efficiency. DELL MASONRY, INC. 02/2005 - 06/2021
PROJECT MANAGER - Chicago, IL
Trained staff members on-site, often 10 to 15 people.
Organized and carried out initiatives costing between $5,000 and $30,000.
Increased yearly income by 10%, which fueled business expansion.
Recognized client needs to guarantee projects are finished on schedule.
Composed estimates and proposals.
SMART-TD LOCAL 620 06/2014 - 03/2020
SECRETARY - Cicero, IL
Prepared copies,faxed records as necessary, and organized paperwork.
Receive phone calls from customers and suppliers.
Prepared internal memos and business letters to vendors, business partners, and members.
Maintained and disseminated minutes of monthly meetings. CONDUCTOR 10/2010 - 04/2018
BNSF Railway - Cicero, IL
Utilized a 2-way radio or hand and latern signals to ensure the safe movement of locomotives and trains in compliance with laws.
Coordinated reorganization of task, resulting in an 8% reduction in labor expenses.
Maintained coductor certificates, train logs, and documentation up to date. EDUCATION AND
TRAINING
US Navy- Construction & Building
Honorable discharge
Steinmetz Academic Center HS, Chicago
High School Diploma
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