Angela Smith

Showroom Coordinator/Assistant Manager/Front Desk Administrative Assistant .

Indianapolis, IN 46221

ad2apy@r.postjobfree.com

+1-317-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

GPM Investments, LLC - Indianapolis, IN

July 2019 to March 2020

Assistant Manager for a 24 hour convenient store in which has a Subway inside as well as a breakfast lunch hot deli with cooks onhand. Responsible for all store bookkeeping pertaining to sales, lottery, atm, customer service representatives register reports Subways sales and bookkeeping, bank deposits & all cash handling even when it comes to needing boxes of change for our store. Weekly grocery run for fresh fruit for the store. Shift coverage for Store Manager. Running & maintaining staff and interior & exterior premises of store and all employees staffed during my shift. Help with shrinkage and left by keeping a keen eye and being very observant as well as checking surveillance video. Insist with new interviews and training of new hires. Greet and check in inventory of all product Vendors coming and going. Bartender

Gentlemens Club - Indianapolis, IN

December 2018 to October 2019

Responsible for opening or closing bar on my own. No management on location. Act as human resources with hiring & firing of female entertainers. Serve alcoholic beverages to guests. Responsible for whole bar during my shifts. Responsible for our lady entertainers during my shifts. Responsible for small liquor store inside. Handle all cash at open & close for two registers & safe. Keeping location clean. Keeping everyone safe. Maintain Security for each shift. Stock or refill alcoholic beverages as needed for customer purchase. Owner closed the company late 2019 due to crime and decrease in business drastically and just here recently location was bought by another. I was left no choice but to leave bartending for the shifts & hours dwindled with business and it was cheaper to close it then continuing operation. Front Desk Agent

Homewood Suites by Hilton - Indianapolis, IN

April 2017 to August 2018

Checking arriving guests in for their stay. Checking guests out and collecting payment for stay. Help with any customer needs. Responsible for completing daily checklist duties that included walking through the hotel and periodically checking the pool area. Sometimes helped in other departments when needed such as laundry and dining room breakfast help. Prepared reservations for arrivals. Prepared Housekeeping for any VIP arrivals or airline captains and flight attendants. Kept lobby clean and computer area. Prepared Housekeeping for any special requests or needs asked of arriving guests. Answered multi line phones and made computer reservations for guests planning to stay at the hotel. Showroom Coordinator/Administrative Assistant/Customer Service Specialist Ferguson Enterprises - Indianapolis, IN

April 2014 to May 2017

greeting all walk in customers, greeting designers' client appointments in house, answering multi phones and transferring all calls to correct personnel between our different company locations & in-house offices, computer data entry, faxing, emailing, placing orders for any designer needing help with their work load, invoices company tickets from the warehouse and deliveries daily into company computer data base, daily data entry on revenue reports, daily credit and cash sales, maintaining and organizing showroom daily as well as updating to new products, responsible for store opening & closing daily, responsible for reception area and employee breakrooms ordering & stocking of supplies, responsible for placing office max supply orders for all interior designers and any other personnel needs, shipping & receiving of all incoming and outgoing ups & fed ex, preparing all bank deposits and bookkeeping, responsible for logging all company card expenses monthly, help preparing for big catered events or vendor events helping each rep prepare their area for the events, overall responsible for showroom cleanliness and any guests needing assistance until their scheduled designer is ready and prepared for the meeting. Shift Lead Manager

Speedway LLC

March 2012 to March 2013

Janitorial

KleenIt Janitorial Services - Indianapolis, IN

March 2010 to December 2012

Housekeeping, Reservation Agent, Consierge

Wyndham Indianapolis West Hotel - Indianapolis, IN April 2008 to March 2010

Indianapolis Indiana

FRONT DESK CUSTOMER SERVICE REPRENSATIVE, SECURITY, HOUSEKEEPING, RESERVATION AGENT, CONSIERGE

Child Care Provider

Out Of Home Child Care - Indianapolis, IN

August 2006 to April 2008

Front Desk Customer Service Representative, Shift Leader Courtesy Cleaners - Indianapolis, IN

October 2003 to August 2006

Pre-K Teacher, Health & Safety Coordinator

Kindercare Learning Centers - Indianapolis, IN

April 1999 to September 2002

Education

High school diploma in Business Management

Ivy Tech State College Indianapolis Indiana - Indianapolis, IN August 2000 to April 2003

High School Diploma in Business

Northwest High School Indianapolis Indiana

1998

Skills

• Customer Service (10+ years)

• Excellent communication skills (10+ years)

• Organizational Skills (10+ years)

• Receptionist (4 years)

• Retail Sales (4 years)

• Payroll

• Scheduling

• Microsoft Office

• Human Resources

• Billing

• Data Entry

• Office Management

• Outlook

• Quickbooks

• training

• Surveillance

• Bartending

• Management

• Laundry

• Multi-line Phone Systems

• Accounts Receivable

• Accounting

• Interviewing

• Bookkeeping

• Accounts Payable

• Serving Experience

• Front desk

• Financial Report Writing

• Assistant Manager Experience

• Microsoft Word

• Merchandising

• Catering

• Event Planning

• Recruiting

Certifications and Licenses

Liquor License

December 2017 to December 2020

Additional Information

AREAS OF EXPERTISE:

Familiar working alone in unspervised atmosphere, familiar with computer software programs, familiar with sales reports, familiar with multiline multibranch calls and transferring to multiple personnel extensions, familiar with logging company expense reports, bank deposits ect.

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