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Customer Service Practical Nurse

Location:
Atlanta, GA
Salary:
31
Posted:
December 28, 2023

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Resume:

Venius K Minton

**** ********* ***** ********, ** 30213

910-***-****

ad2apo@r.postjobfree.com

SUMMARY

Patient-focused clinical/appeals Licensed Practical Nurse. Nursing and customer service expert. Talented in resolving patient conflicts. Dedicated to keep healthcare services run smoothly by focusing on patient safety; adhering to policies and procedures; and provide support to my team as needed.

SKILLS

Documentation Experience

Medical Records Management

Specimen Collection

Staff Supervision

Vital Signs Recording/ Patient Observation

Authorizations/Documentation

Team Member

Patient Charting/ Condition Reporting

Administer Medications/Wound Dressing/Tx

Computer literacy; Working knowledge of MS Word and Excel

Infection Control

Coaching and Mentoring

Responsible and Dependable

In-Home Care

Immunizations/Pediatrics and Adults

Attention to Detail

First Aid and CPR

HIPAA Compliance

Telework

EXPERIENCE

(PRN) Assistant Care Manager/ Ideal Healthcare Providers – Fayetteville, Ga 01/2023 - Curre

Manage care plans, document client information, input shift notes and assessments to ensure that deadlines are met

Screen RN and LPN applicants

CNA coaching, and other administrative tasks

Travel offsite to clients’ homes to advise on correct medication management per doctors’ orders

Consult with clients while conducting assessments

Home Health LPN / Pruitt Healthcare - Union City, GA 07/2022 – 04/2023

Administered prescribed medications/Wound Treatments

Offer support to address patient symptoms and underlying etiologies.

Assist patients with activities of daily living and functional mobility to improve comfort and quality of life and reduce pain.

Document changes in patient conditions. Report issues and concerns to the supervising healthcare provider.

Collaborate with multi-disciplinary staff to improve overall response times and patient care.

Educate patients and caregivers on medical diagnoses, treatment options, chronic disease self-management, and wound management.

Clinical LPN/Covid Tester / Clark Atlanta University - Atlanta, GA 01/2021 - 12/2021

Collect and prepare nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.

Administer required COVID-19 rapid tests and collect specimens using proper swabbing technique.

Advise individuals on various techniques to comply with proper social distancing and mask mandates.

Explained the COVID-19 testing process to each client. Document client’s information/results

Clinical LPN/Message Center / Enterprise Staffing Pool/ (Emory Endocrinology Clinic - Atlanta, GA 09/2015 - 01/2021

Coordinate with healthcare team to establish, enforce, and evaluate patient care plans.

Deliver information regarding care and medications to patients and caregivers in comprehendible terminology.

Help patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.

Authorizations/Medical Documentations - electronic or telephonic

Refer patients to specialized health resources or community agencies

Assist with prior authorizations. Review and process clinical appeals related to medical claims.

Family Medicine Clinical LPN/HEDIS Review Nurse / Department of the Army (Womack Army Hosp Acute Tx - Fort Bragg, NC 06/2009 - 07/2015

Administered medications and treatments to patients per doctors' orders.

Collaborate with physicians and staff in other disciplines to assess the healthcare needs of patients.

Administer immunizations to pediatric and adult military family members.

Used sterile techniques to prepare exam rooms for patients requiring minor procedures.

Stocked clinical workstations and procedure rooms with necessary supplies.

EDUCATION AND TRAINING

Bachelor of Science: Health and Wellness 11/2022

Rasmussen University – Online University

Associate of Applied Science: Practical Nursing 01/2004

Jefferson Lewis BOCES - Watertown, NY

Associate of Arts: Liberal Arts/General Studies 06/2000

Hopkinsville Community College - Hopkinsville, KY



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