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Customer Service Sales Consultant

Location:
Springfield, MO
Posted:
December 28, 2023

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Resume:

Steve Grumbine

Ozark Mo *****

Phone: 417-***-****

PROFESSIONAL EXPERIENCE

THOMPSON SALES

Sales Consultant

Primary responsibility was new car sales. Job involved customer service skills. Interpersonal and listening skills are key elements of this position. Position required some technical and organizational skills as well. Face to face contact and phone were the primary source of communication and key to gathering information.

PROTEL TELECOMMUNICATIONS

Communications Consultant

Mainly responsible for “Cloud Based” VOIP services. We were the largest telecom company in Southwest Missouri. I was responsible for business development for telecom and IT. We offered multi location businesses and sold across the US. Security cameras, access control, WIFI, and DirecTV were products I offered. I worked Empire Energy, Conco Quarries, Rental-Supply Company(New Construction), Wickman Gardens, Abilities First, LaQuinta-Branson(New Construction) plus over 55 others. I sold lease and purchase programs after consulting their financial needs. Lease program provided residual income for ProTel. I evaluated current phone bills to determine need and consulted with the prospect to determine if hosted services were available at their location based on data services available.

MISSOURI RESTAURANT SOLUTIONS

POS Consultant /IT Specialist

Specializing in restaurant POS software. Heartland owned Digital dining and Dinerware solutions. Territory covered NW Arkansas through Springfield, to the Lake Ozarks area. We used a consultative approach to see if there is a need for the restaurateur. New startups and established locations were our target market. Company was based out of St. Louis, I worked the western half of Missouri and northwest Arkansas

SPEDTRACK

Sales Representative for State of Texas

Company representative for Special educational software. Products included IEP/504/Medicaid. These products helped manage special needs student information. Software needs evaluation were used and the product had to be specific for the State. Responsible for trade shows/conferences. Software product demonstrations online and in person.

INTERACTIVE DYNAMICS

Sr Account Manager

Responsible for product development in manufacturing. HR or COO were the contacts of choice. Human resource kiosks/software to help HR staff with employee benefits updates or changes as needed. Dust shield workspace enclosures were used in high risk areas. Also was responsible for creating relationships with software providers in document scanning, virtual receptionist, ticketing and informational kiosk. Managed penetration into Goodwill nationwide and local courts jury check-in kiosks.

UNIFIRST CORPORATION

Sales Consultant

Responsible for building accounts SE Missouri-NE Arkansas. Uniform sales with property maintenance products. Mainly new business contacts, some account penetration into existing accounts. Travel was required 60% of the time. Sales involved large corporations to the strip center one owner locations.

GREAT SOUTHERN INSURANCE/HM RISK

Property and Casualty Producer

Responsible for identifying/closing new sales opportunities, increasing book growth and developing/maintaining market relationships

Was top producer once and number 2 producer several times. Total premium written was 650,000

●Cover markets in Kansas, Iowa, Oklahoma, Arkansas and Missouri

FARMERS INSURANCE

Property and Casualty Agent

Agency owner specialized in Home/Auto/Life/Securities

I penetrated the new car policy market for teenagers at many of the local schools with a school program Farmers provided. Leveraged home policy production by visiting with mortgage companies in Springfield and Branson.

EVANGEL UNIVERSITY

Assistant Professor / Football Coach

Taught Anatomy and Physiology, lifetime fitness classes, strength training, and health

BAYLOR UNIVERSITY

Graduate Assistant Football Coach/Assistant Lecturer

EDUCATION

BAYLOR UNIVERSITY

Ms ED, Corporate Wellness/ Exercise Design

BBA, Business Management & Marketing

Varsity Football Player 2x All Southwest Conference Football



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