Customer Service Representative

Joe Regaldo

Experienced Phlebotomist with a history of excellent patient services

*** ****** **** ****

Buna, TX, 77612

409-***-****

**********@*******.***

EXPERIENCE

Quest Diagnostics, Greater Beaumont and Lake Charles Area Customer Service Representative, Level II

AUGUST 2004 - JULY 2018

At Quest Diagnostics, I performed various duties including -

● Phlebotomy services for patients

● Process specimens

● Specialized Send Out Testing for Lake Charles Memorial Hospital

● Manage interactions with doctors and patients

● Cover multiple offices through Southeast Texas and Lake Charles, LA

St. Elizabeth Hospital, Beaumont, TX

Lab Technician 1/Lead Phlebotomist

JANUARY 1989 - JULY 2006

● Phlebotomy services

● Lab testing

● Processing - Spin down

● Microbiology set ups

● IV Team Member

● Rapid Code Responder

EDUCATION

University of Houston, Houston, TX

Associate of Applied Science

1980 - 1981

Medical Laboratory Technology/EMT

Attended 1 years of 2 year course

-Experienced on the course training

SKILLS

Process specimens

Phlebotomy

Data Entry

Verify orders and insurance

Multi-tasking

LANGUAGES

English

Conversational Spanish

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