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General Manager Customer Service

Location:
Marquette, MI, 49855
Posted:
December 28, 2023

Contact this candidate

Resume:

Jenna Garrow

Marquette, MI *****

ad2amt@r.postjobfree.com

+1-906-***-****

Authorized to work in the US for any employer

Work Experience

Area General Manager

Southrock restaurants - Youngstown, OH

January 2023 to June 2023

General Manager

Tsfr Wendy's - Coldwater, MI

January 2022 to December 2022

• Managed an operating budget for 22+ employees

• Tracked sales performance

• Assisted with payroll

• Developed strong relations with customers and vendors on behalf of the organization

• Determined staffing and scheduling requirements

• Trained and mentored all staff

General Manager

Applegreen - Howe, IN

June 2017 to December 2021

Oversee 6 concepts in two travel plazas and the travel plazas cleanliness and functioning. Duties include but not limited to, customer service, training, scheduling, hiring, ordering and receiving, inventory, Money management etc

Kitchen Manager

White Flame Brewing CO - Hudsonville, MI

October 2015 to May 2017

Kitchen manager in charge of ordering supplies, stocking, inventory, scheduling, sanitation, prepping the food, training staff and working the line of a busy brewery. Food and Beverage Manager

Ojibwa Casino - Marquette, MI

May 2010 to October 2015

manage the daily operations of the kitchen, bar and waitresses, oversee the staff, Control and direct the food and beverage preparation process, weekly and end of month inventory, product order and accounting.

1st assistant store mananger

Family Dollar - Paducah, KY

June 2010 to June 2013

customer service. Assist store manager with any and all tasks. Assist and lead co-workers of daily duties throughout the store. shipping and receiving. cash management. Customer Service Representative

LynxServices - Paducah, KY

August 2008 to January 2010

Inbound call center which processed auto insurance claims. Pay out on claims to policy holders. Assist client with any and all questions and concerns.

Education

High School Diploma

Gwinn High School - Gwinn, MI

May 2004

Skills

• Retail Management

• Team Lead

• Key Holder

• ASM

• Culinary Experience

• POS

• Food Preparation

• Kitchen Management Experience (4 years)

• Management

• Food Safety

• Supervising Experience

• Food Production

• Banquet Experience

• Merchandising

• Inventory Control

• Bartending

• Sales Management

• Menu Planning

• Serving Experience

• Purchasing

• Profit & Loss

• Labor Cost Analysis

• Budgeting

Certifications and Licenses

driver's license

ServSafe

February 2020 to February 2025

Food Handler Certification

Additional Information

Been trained in being able to handle abrupt clients using CPI (crisispreventionintervention)



Contact this candidate