Customer Service Quality

Kirsty Yates

** ********** ******* ****** ********

Email: **********@*****.***

Phone number: 040*******

Profile

Seeking work where I can use my knowledge and skills to develop a career in an industry where I can also widen my skills and knowledge.

Offering a positive and can do attitude and a determined work ethic.

Education

Bremer TAFE – Certificate 3 Hospitality – Completed 2011

Evocca College – Diploma of Management – Completed 2014

The Career Academy – Completed 2020

Xero Payroll

MYOB Payroll

Accounts Administration & Payroll

TAFE QLD – Certificate 3 Education Support – Completed 2022

Skills and Attributes

Hard working, goal orientated, with high attention to detail, ability to learn new skills quickly

Well developed understanding of spelling, grammar, mathematics and computer skills

Client and customer focused giving 100%

Well presented, reliable, respectful and reliable

Full drivers license, reliable car

Will need to discuss availability

Employment History

Collins Foods (KFC) - Nov 2021 – Current – Position: Shift Supervisor

Maintain Food Safety Standards

Quality Customer Service

Responsible for cash handling, EFTPOS transactions, refunds when required

Stock handling

Inventory counts, orders, transfers

Maintaining a cleanliness work environment

Aldi – Sept 2018 – June 2022 – Positon: Store Assistant

Quality Customer Service

Stock rotation

Maintaining Food Quality Checks and Standards

Maintaining a clean work environment

Responsible for cash handling and EFTPOS transactions

Ipswich Turf Club - Dec 2017 – Sept 2018 – Position: Waitress/Bartender

Responsible for setting up function rooms

Maintaining excellent customer service

Stock control

Maintain a clean work environment

Taking food and drinks order

All Crowd Catering – May 2014 – June 2014 – Position: Waitress/Bartender

Provide quality customer service

Cash handling and EFTPOS transactions

Stock control

Provide quality food and drinks

Maintain a clean work environment

Pepe’s Mexican – Nov 2013 – May 2014 – Position: Waitress/Bartender

Maintaining a clean work environment

Excellent customer service

Order taking in store and phone orders

Stock control

Cash handling including EFTPOS

Food preparation

Pizza Hut – Jan 2012 – Sept 2012 – Position: Delivery Driver

Maintaining a clean work environment

Quality customer service

Order taking and delivery of orders

Stock control

Maintaining food standards

Eagle Boys – April 2008 – July 2019 – Position: Kitchenhand

Maintain a clean work environment

Quality customer service

Cash handling including EFTPOS

Order taking

Maintaining food quality standards

B Indulged – Jan 2007 – Dec 2008 – Position: Receptionist

Responsible for maintaining a clean work environment

Quality customer service

Taking client bookins

Social media interests and advertisements

Cash handling including EFTPOS

Referees

Jessika Brigginshaw – B Indulged Owner – 040*******

Monika Clare – Manager at Aldi – 049*******

Allexys Traeger – Assistant Manager at Collins Foods (KFC) 040******* or *******.**@******.***

Contact this candidate