Executive Assistant Retention Specialist

**** ****** ***** ****, ****** Alabama, *****

(**5) 535- 6495

************@*****.***

Jayla Chanel Davis

Objective

An extremely dedicated individual. Goal oriented with 5+ years in providing executive-level administrative and clerical support. EXPERIENCE

ADT — Retention Specialist

April 2023 - PRESENT

● Handling back-to-back calls

● De-escalation

● Listen to the customer, use of attention to detail The Young People’s Project, — Executive Assistant

March 2018 - April 2023

● Manage domestic, and international travel affairs.

● Process expense reports

● Handled phone calls and emails

Martinsburg College, — Admissions Representative

September 2015 - March 2018

● Perform marketing activities and follow guidelines that are established by Martinsburg College

● Document all activities, engagement, and progress within CRM

● Strong organizational and follow-up skills are required EDUCATION

The University of Alabama, Tuscaloosa AL — Bachelor's degree in Business Administration and Management

August 2018 - May 2022, 3.89 GPA

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