SKILLS
+ Guest services
+ Inventory control procedures
+ Merchandising expertise
+ Loss prevention
+ Cash register operations
+ Product promotions
EDUCATION
T.A. Lawson State Community
College
Birmingham, AL + 05/2014
Trade: Cosmetology
Minor High School
Adamsville, AL - 05/2008
PROFESSIONAL SUMMARY
Highly motivated Sales Associate with extensive customer service and
sales experience. Outgoing sales professional with track record of
driving increased sales, improving buying experience and elevating
company profile with target market.
WORK HISTORY
Lear Corporation - Quality Inspector
McCalla, AL + 05/2023 - 05/2023
+ Documented findings and produced reports to aide management in
assessing and correcting quality concerns.
+ Identified and helped resolve non-conforming product issues.
+ Tested Type products and maintained detailed records in software
system.
+ Determined adjustment and certification methods, formulas and
measuring instruments required based on blueprints.
+ Stayed up-to-date on changing product trends by studying local
markets, blueprints, product designs and specifications.
+ Evaluated Type and Type areas compliance with standards.
+ Inspected vehicle, medical supplies and equipment during down
time.
+ Educated clients about products and self-maintenance for healthy
hair based on needs and preferences.
+ Kept work areas, tools, and equipment clean and properly sanitized
to minimize disease transfer and health risk of shared environment.
+ Processed payments, entering sales in register for prompt customer
service.
+ Worked with men, women and children to complete Service on daily
basis.
+ Worked on Number customers daily while maintaining distinguished
cleanliness and organization of work areas.
+ Increased sales Number% by analyzing customer hair care needs and
recommending courses of action to boost sales.
+ Trimmed, cut, and shaped hair and hairpieces based on customer
preference.
+ Resolved guest complaints about service or style.
+ Identified defects during cyclical checks.
Mercedes Benz U.S. International - Quality Control Inspector
Vance, AL + 01/2023 - 04/2023
+ Inspected incoming and outgoing materials for accuracy and quality.
+ Communicated with production team members about quality issues.
+ Performed visual inspections and non-destructive tests where
appropriate.
+ Reported repeated issues to supervisors and other departments,
collaborating to identify issue roots and rectify problems.
+ Identified and documented quality discrepancies for management to
develop resolutions.
+ Completed precise measurements using special tools.
+ Evaluated components and final products against quality standards
and manufacturing specifications.
+ Participated in team meetings to discuss progress and results,
providing ideas and suggestions for improvement.
+ Examined products for imperfections and defects.
+ Recorded inspection and test results on data sheets.
+ Updated quality control records and reports.
+ Checked color, shape, texture and grade of products and materials
against established templates, charts, and samples.
+ Monitored product quality at all stages of production process.
+ Operated and maintained testing equipment.
Glamorous Stylez - Stylist
Birmingham, AL + 08/2014 - 01/2021
+ Educated clients about products and self-maintenance for healthy
hair based on needs and preferences.
+ Worked with men, women and children to complete Service on daily
basis.
+ Worked on Number customers daily while maintaining distinguished
cleanliness and organization of work areas.
+ Updated customer service standards to increase number of return
customers and overall company profits Number%.
+ Stayed updated on current hair trends and techniques to make
customers look fashionable and increase satisfaction.
+ Scheduled customer appointments and rearranged individual ti
slots to meet demand.
+ Resolved guest complaints about service or style.