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Customer Service Inventory Control

Location:
Birmingham, AL
Posted:
December 28, 2023

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Resume:

SKILLS

+ Guest services

+ Inventory control procedures

+ Merchandising expertise

+ Loss prevention

+ Cash register operations

+ Product promotions

EDUCATION

T.A. Lawson State Community

College

Birmingham, AL + 05/2014

Trade: Cosmetology

Minor High School

Adamsville, AL - 05/2008

PROFESSIONAL SUMMARY

Highly motivated Sales Associate with extensive customer service and

sales experience. Outgoing sales professional with track record of

driving increased sales, improving buying experience and elevating

company profile with target market.

WORK HISTORY

Lear Corporation - Quality Inspector

McCalla, AL + 05/2023 - 05/2023

+ Documented findings and produced reports to aide management in

assessing and correcting quality concerns.

+ Identified and helped resolve non-conforming product issues.

+ Tested Type products and maintained detailed records in software

system.

+ Determined adjustment and certification methods, formulas and

measuring instruments required based on blueprints.

+ Stayed up-to-date on changing product trends by studying local

markets, blueprints, product designs and specifications.

+ Evaluated Type and Type areas compliance with standards.

+ Inspected vehicle, medical supplies and equipment during down

time.

+ Educated clients about products and self-maintenance for healthy

hair based on needs and preferences.

+ Kept work areas, tools, and equipment clean and properly sanitized

to minimize disease transfer and health risk of shared environment.

+ Processed payments, entering sales in register for prompt customer

service.

+ Worked with men, women and children to complete Service on daily

basis.

+ Worked on Number customers daily while maintaining distinguished

cleanliness and organization of work areas.

+ Increased sales Number% by analyzing customer hair care needs and

recommending courses of action to boost sales.

+ Trimmed, cut, and shaped hair and hairpieces based on customer

preference.

+ Resolved guest complaints about service or style.

+ Identified defects during cyclical checks.

Mercedes Benz U.S. International - Quality Control Inspector

Vance, AL + 01/2023 - 04/2023

+ Inspected incoming and outgoing materials for accuracy and quality.

+ Communicated with production team members about quality issues.

+ Performed visual inspections and non-destructive tests where

appropriate.

+ Reported repeated issues to supervisors and other departments,

collaborating to identify issue roots and rectify problems.

+ Identified and documented quality discrepancies for management to

develop resolutions.

+ Completed precise measurements using special tools.

+ Evaluated components and final products against quality standards

and manufacturing specifications.

+ Participated in team meetings to discuss progress and results,

providing ideas and suggestions for improvement.

+ Examined products for imperfections and defects.

+ Recorded inspection and test results on data sheets.

+ Updated quality control records and reports.

+ Checked color, shape, texture and grade of products and materials

against established templates, charts, and samples.

+ Monitored product quality at all stages of production process.

+ Operated and maintained testing equipment.

Glamorous Stylez - Stylist

Birmingham, AL + 08/2014 - 01/2021

+ Educated clients about products and self-maintenance for healthy

hair based on needs and preferences.

+ Worked with men, women and children to complete Service on daily

basis.

+ Worked on Number customers daily while maintaining distinguished

cleanliness and organization of work areas.

+ Updated customer service standards to increase number of return

customers and overall company profits Number%.

+ Stayed updated on current hair trends and techniques to make

customers look fashionable and increase satisfaction.

+ Scheduled customer appointments and rearranged individual ti

slots to meet demand.

+ Resolved guest complaints about service or style.



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