Customer Service Security Guard
Resume:
TOSHIA SHEPPARD
MAINTENANCE,SECURITY,MANAGERMENT,CROSS TRAINER,CUSTOMER SERVICE.
Anchorage, AK 99517
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I would like to express my interest in some position at your company,although I've explored many option in my search,I've come to respect the guality and integrity,of the work that your company does,I am a hard worker,fast learner,very dependable,trustworthy,and I have a lot to offer with my skills,and my hands on experience,working in all types of weather conditions,and alot of experience working in my position to my ability,I have a State of Alaska Security Guard Clearance License,CPR certified,lookforward to hearing from you and exchanging ideas about what I can offer your company. Thank you for your time and
consideration.
Authorized to work in the US for any employer
Work Experience
FULL-TIME MAINTENANCE ENGINEER/DRIVER
AIRPORT STORAGE AND PARKING GARAGE - Anchorage, AK January 2017 to Present
Clean all storge units, incharge of all parking lot and grounds and upkeep, paperwork,use plow truck and sand lot, change Interior exterior lights, a little minor electrician work, cashier, shuttle driver,still employed.
Security Guard Officer
NMS Security - Anchorage, AK
April 2017 to December 2019
Secures premise patrolling property, monitoring surveillance equipment,inspecting buildings and doors,permitting entry, report any suspicious behaviors and happenings. Back Stock Associate
Homegoods
May 2012 to February 2017
Rebuild items for sales floor,unload trucks,work on sales floor,customer service, clean store,inventory team.
Security Officer
ABA ARMED SECURITY OFFICE - Puerto Rico
March 2014 to January 2016
Armed security officer, paperwork, making rounds, making schedules, patrolling property overnight making sure employees completing their duties weekend supervisor. Hotel Maintenance Engineer
Fairfield Inn & Suites - Miami Beach, FL
January 2009 to March 2011
Plumbing,Painting rooms,Electric, Shampooing carpets, Window AC units, kitchen appliances, Carpentry,Landscaping grounds,and Park-lot,and Pool care. Customer Service Representative Supervisor
ECOLAB GLOBAL - Miami Beach, FL
June 2006 to February 2010
Interact with customers,Explain about products and services,Fellow up on complaints and answer questions,Processing orders forms,Data modifications. Head Housekeeper/Front Desk
La Quinta Inns & Suites - Houston, TX
February 2001 to March 2007
make schedule,make housekeeping board's daily,check room's,make sure the room's or great for customer's,order supplies, help in breakfast, and do maintenance on weekend's,Make reservations answer telephone help with scheduling.
Asst. Store Manager
SUPER-K-MART STORE - Houston, TX
November 1994 to April 2000
Floor manager,run sales floor,maintain happy employees, happy customers,order items,back up cashiers,bank drop off,clean store,close store nights. Education
Business Certification in ENGINEERING
Ariel Brown-McComb school of Business - Del Rio, TX September 2001 to June 2004
None in Criminal Justice
LAMAR UNIVERSITY COLLEGE - Port Arthur, TX
October 1990 to June 1993
High School Diploma in Major Course/Engineering
Kelly High School - Port Arthur, TX
September 1985 to June 1988
Skills
• 30 YEARS EXPERIENCE WORKING IN HOTELS, PREP COOK,RESTAURANTS,CAMPS,WHERE HOUSES, BANKS, SCHOOLS,20YRS EXP SUPERVISOR,GREAT WITH MY HANDS,WONDERFUL WITH COSTOMERS SERVICE/AND EMPLOYEES MOST DEFINITELY A TEAM PLAYER TWO.. (10+ years)
• CROSS TRAINING,SALES/CUSTOMER SERVICE,HAND'S ON PLUMBING,CARPENTRY,ELECTRIC,STOCKER/ ORGANIZER,SECURITY,JANATOR. (10+ years)
• Stockroom (10+ years)
• Inventory Control/Expedite (10+ years)
• Shipping Receiving/Expediter (10+ years)
• Pallet Jack (10+ years)
• Maintenance Tech (10+ years)
• Hotel Maintenance (10+ years)
• Electrical Maintenance (2 years)
• Busser (10+ years)
• Food Prep (5 years)
• Food Service (10+ years)
Certifications and Licenses
STATE OF ALASKA SECURITY GUARD CERTIFICATION
August 2019 to July 2024
ALASKA NORTH SLOPE TRAINING, CERTIFICATION
January 2020 to Present
CPR/AED & FIRST AID TRAINING,CERTIFICATION
December 2019 to January 2024
Additional Information
I am a team player,hard worker,very dependent,and I believe in being very honest with my employer,I obey by my employee rules and regulations, working best to my abilities to get the job done,and make the customer's happy,and thank you taking the time to read this.
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