Software Test Engineer/Software Technical Writer

Killoran James Fiander

**** ****** **** #*** **** Phone: 206-***-****

Bremerton, Wa 98311

**************@*******.***

Career Summary:

Worked as a Software Technical Writer. Primary responsibilities included looking through two sites, one which was focused on actual step by step documentation. As well as various how to documents. Then looked at their Readme documents within the Github documentation. Some of it needed to be corrected from a long time ago. Other parts needed a better tie in with the Document Site. These were mutually used by our customers.

Worked on evaluating various Automation testing applications for use in with a bank. Evaluated Cypres, Selenium and SmartBear TestComplete. Working on new Automation for a bank from the point of view of having no automation at all. The decision was made to use TestComplete because of the ease of use for end users and manual tester.

Software Systems and Data Analyst with testing background is looking for a new challenge. Spent the last six years developing and executing complex test plans spanning multiple large scale systems that author and deliver data products for the Boeing 787 Program. Read Java Code and C#.NET code in order to build test cases to evaluate XML data and the Java program being used to accept the data. Additional assignments included developing test cases for Oracle and SQL databases. Strengths include ability to rapidly learn new systems and programs, problem solving, listening skills, and sensitivity to challenging technical problems. Worked in both the Agile Development and Waterfall Methodologies available.

Skills Summary:

Web Documentation Starting up, GitHub working to,

AutomationScripting, Scripting using Event Scripts; COM

Extensive experience in Smartbear TestComplete, Jira

Management Software, Visual Studio.net, Selenium Web Services,

XML/Web API; Manual Software Testing (Black Box) Automation

Testing; Integration Testing, Regression Testing; Creating and

Executing Test Plans, Test Case Design; Quality Center;

ClearQuest; Oxygen XML Editor; Macroscope Requirements

Documentation.

Applications:

Microsoft OfficePro, Oxygen, Filezilla, Adobe Applications

(Acrobat, PageMaker, Premiere, After Effects, Photoshop and

Illustrator); Unix, SAPl; Ghost/DIP Imaging Software; Marimba

Integration Software.

Databases:

SQL Server 7, 2000 and 2010, Oracle, Oracle SQL Developer (Created SQL scripts to query the SQL database, and created scripts to update and delete rows from tables.), Xhive Content Management System.

Hardware/OS:

Windows 7, WinXP, Win2000 Workstation/Server, WinNT4 Workstation/Server, Macintosh Network Administration, IBM Network Configuration, SCSI Adapter Cards Configuration.

Experience

CSI-Interfusion/ Microsoft Software Technical Writer Feb 2022 - Sept 2022

Worked on various documents created for developers to use inside the Document and Github site for the Speech development. This includes step by step on the document site and making sure they are clear and concise. Various links were not going to the right place or should have been going somewhere else. So I updated the links and cleaned up where they were going to.

In Github I created pulls which allowed me to correct the links and send them through. I also notified the people who work on the document site so that we could update the documents.

There were two Web documents that I was working with one was the basic Education document site. This site had all the step-by-step instructions as well as more advanced How-To-Guides. These documents were not presented in away that was easy for the first time developer who is looking at using the product from a point of view of here is away to get going easily. Then moved into a more advanced phase.

Built a presentation which showed all the problems in both sites where the various documents were not clear and then from that we will redesign both the Document site and the Github site. Some parts of the document site needed to be completely sent back to make this document more easy for a developer to use.

Robert Half/Heritage Bank: Software Automation Testing Aug 2021 – Dec 2021

Researched various software products to determine which one would be the best tool for completing Automation Testing. Part of the decisions had to be based on what would be good for the Developers and what would work well for end users who were non-developers that performed testing in a UAT environment. Products included Selenium, Cypress and TestComplete. It was determined that the product that fit the needs of the end users and testers was SmartBear TestComplete. Included in this product was the ability to create browser loops that would use both Chrome and Edge. As well as being able to write basic functions that would be used to customize the tool for the multiple web environments that it would be used on.

Began working on Automating all basic functions in TestComplete. Created basic functions inside TestComplete and then updated various parameters.

TestComplete works well with on Website Development Testing. It also will allow for Automation Testers to create Website Looping which means that I was able to create one Test and run it on multiple websites. As well as creating wildcards which allowed for doing testing in various development environments.

Freelance Symphony/Azima: Software Automation Testing Oct 2018 – Sept 2020

Freelance/sub contract work on web based programs for testing web based products using

Google Chrome, Mozilla, IE 7 – 10 as well as Edge included in testing was using C#.net and Selenium. Other freelance assignments included game applications, and manual UI testing.

Assisted individuals regarding their hardware and software issues and installation.

Boeing: Software Development in Test/Systems Oct 2006–Apr. 2014

Analyzed system requirements for new functionality. Worked on UML’s and various data types including XML, image files and PDF data types. Validated that they went into the database correctly and the content management system.

Worked with the Business Analyst so that development would be able to give the business what it needed. Helped re-write various requirements documents.

Worked as a Software Integrated Test Specialist/Topic Test Lead.

Led development of new functionality, regression and database test plans utilized for validating integration testing capabilities and the various interfaces involve. Created Manual Testing.

Worked with end-users to create a better experience using the Boeing Web-Based Application. Examples include writing up change requests based off customer feedback, generating test cases on an embedded system bringing XML data from upstream and middleware systems onto a web-based system, writing technical documentation, and creating UML’s for end to end documentation.

Created test cases and built many test plans so services could be correctly evaluated and meet requirements. Created QTP Automation Test Scripts and Loadrunner test scripts.

Recorded technical documentation for data delivery process from upstream to middleware systems.

Created Ad-Hoc Testing scenarios to complete User Acceptance Tests.

Participated in quality assurance procedures on behalf of program manager; this included developing proper timelines for testing schedules and detecting any software defects.

Integrated Test Strategy, Test Plans, Data Requirements and Test Case definitions

Wrote Test Cases which allowed for better testing of the middleware software.

Java application. Understand how to read Java Code however, I am not a Java Programmer.

Developed Test Cases for Oracle-SQL Database (Created Basic Select Statements and some Stored Procedures)

Worked directly with project managers, program managers, System Architects and test leads to plan test execution that spanning multiple source systems

Worked closely with on-shore development team for tracking defects, functional test case completion, software code roll-out, test environment availability.

Also worked with offshore development teams to handle known defects prior to product going to production.

Tools used

Oxygen/ XML schema and business rules

XML viewing / editing / Web

Testing included XML integrated schema

EMC Xhive Docato

HP Quality Center

Requirements Matrix, test case execution tracking, defect tracking

SOAP web services testing

T-SQL Test Select Statements

Waterfall Development Methodologies

Agile Development Methodologies

Tracking integrated schedule events and dependencies

Microsoft: Sr. Quality Assurance Engineer

Jan 2006 – Sept 2006

Web Services Testing

Evaluated a C#.net application and created Test Case Design

XML/Web API Testing

Black Box Exploratory Testing

Linux/Java Testing

Analyzed Test Results and filed defects

Test Case Design

Education/Training:

Bachelor's Degree

● Bachelor of Science, Information Technology

American Intercontinental University Online

Certifications

● Microsoft Certified Solution Developer

●Microsoft Certified Application Developer

●Microsoft Certified Professional

● MCSD.NET Certification

Computer Programming Certificate

● AMS College

Contact this candidate