Customer Service Sales Associate
Resume:
CHANTEL R. DAMES
BRONX, NY 10460
*************@*****.***
Skills
Reliable. Able to work independently and efficiently in time sensitive environments. Attention to detail. Courteous and professional.
Experience
NOVEMBER 2014 - MAY 2021
MACY’S, NEW YORK, NY - FLYING SQUAD/CUSTOMER SERVICE
●Answered high volume of phone calls and provided customers with product information and support services.
●Processed credit, debit, cash, and check payments.
●Handled and resolved customer issues and complaints.
●Balanced cash drawers at the end of shift.
APRIL 2008 - NOVEMBER 2014
MACYS, NEW YORK, NY - SALES ASSOCIATE, FRAGRANCES
●Eagerly welcomed customers who entered the store.
●Provided product knowledge to customers in regards to fragrances.
●Assisted customers with purchases.
●Conducted product inventory and replenished items as necessary.
JANUARY 2006 - JULY 2006
ADECCO/VICTORIA’S SECRET, NEW YORK, NY - SAMPLE ROOM COORDINATOR
●Gathered merchant samples from various design departments.
●Photographed samples for catalog layout.
●Maintained and distributed merchant sample assortment.
●Partnered with design staff to discuss sample layout in catalogs.
Education
JANUARY 1997 -FEBRUARY 1999
FASHION INSTITUTE OF TECHNOLOGY - STUDIED PRODUCTION MANAGEMENT APPAREL, B.
SEPTEMBER 1990 - DECEMBER 1993
B.M.C.C., NEW YORK, NY - ASSOCIATES IN ARTS, LIBERAL ARTS
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