Data Entry Case Manager
Resume:
Chessica Riley
Williamsburg, KY *****
********@*****.***
Work Experience
Data Entry Specialist
Lockwood Hills - Williamsburg, KY
April 2022 to Present
Enter data, verify info is correct
Data Entry Clerk
Exela - London, KY
September 2019 to January 2020
Worked for one of their contracts entering data that we saw off documents. Was laid off because of lack of work.
Esw
Exela Technologies - London, KY
March 2019 to July 2019
I worked in the mailroom as a seasonal worker on a government contract. The contract.ended and I was laid off.
Benefits Service Representative
Senture - Williamsburg, KY
June 2018 to February 2019
I was a call center rep for the Humana Contract who provides benefit information to our Soldiers and their dependents as well as providers. Also prepare or work on their referrals for provider services and recently went through claims training in order to assist the Service members and their families with their claims. Family Service Worker
Cabinet for Health and Family Services - Williamsburg, KY July 2013 to July 2017
I worked with Family Support to interview clients in office and on phones to determine if they qualify for food stamps or medical benefits. Also maintained being on the Call Center performing same tasks. Case Manager
Cumberland Valley Area Development District - London, KY June 2009 to June 2013
I was the Case Manager for this agency working with clients 18 and up. Assisting them with Homecare services like Meals on Wheels, cleaning, services with Senior Citizens agencies, Home Health. Completed assessments/reassessments on the clients. Conducted home visits to check on clients every month. I covered counties of Whitley, Laurel, Jackson and Knox. General Clerk
Datatrak/CSC - Williamsburg, KY
March 2006 to March 2007
Government agency working with Alien files. I performed Indexing the information from the files into the data system. Also did some document preparation, putting the files together to be ready for indexing. Case Manager
Horizon Adult Day Center - Williamsburg, KY
March 2005 to March 2006
Was a case manager/marketor for the center. Recruited new clients for the center, completed assessments/reassessment and communicated with Medicaid to get LOC on clients. Performed duties for the clients of the center such as grocery shopping, doctor appointments, link to other services needed. I covered all of Whitley County.
Social Service Clinician
Cabinet for Health and Family Services - Williamsburg, KY November 1999 to September 2004
Completed investigations/ongoing case work for abused/neglected children and adults. Domestic Violence cases as well as prepared all paperwork for children in State's custody to receive any and all benefits. Attended court hearings for kids in custody and did guardianship. Was in charge at times if supervisor wasn't available and maintained a 24/7 on call schedule. Mental Health Technician
Baptist Regionsl Medical Center - Corbin, KY
February 1997 to November 1999
I worked in the Adolescent Psych Unit and Adult Psych and sometimes the Chemical Dependency units of Trillium Center. My job was the one on one interaction with all patients, perform groups, monitor behavior and report to doctor or nurse in charge.
Education
Bachelor in Social Work
Cumberland College - Williamsburg, KY
August 1989 to May 1996
Skills
• I know how to use basic computer programs, experience with certain programs based on the job. Know how to use a fax, scanner, phones, can type at least 55-60 or more words a minute. Good customer skills. (10+ years)
• Crisis Intervention (7 years)
• Typing (10+ years)
• Behavioral Health (10+ years)
• Child Protective Services (5 years)
• Intake Experience (10+ years)
• Hippa (10+ years)
• Social Work (10+ years)
• Case Management (10+ years)
• Health Insurance (6 years)
Certifications and Licenses
Driver's License
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