Jennifer Ash

Saint Clair, MO *****

ad2a3j@r.postjobfree.com

+1-636-***-****

Caregiver to individuals with developmental disabilities working in a variety of positions; management, lead staff, general DSP and Special Olympics volunteer. Duties consisted of assisting individuals with carrying out their daily life skills; shopping and doctor appointments, recreation and social opportunities.

Obtained medical assistant diploma then proceeded to work at a family medicine office for the next 6 years serving patients from the ages of birth to death. Great satisfaction was found with working the front desk, patient check ins, updated insurances, roomed patients, checked and recorded vitals, administered vaccines, completed medication refills and ordered office supplies. Authorized to work in the US for any employer

Work Experience

Customer Service Representative

TTEC - Colorado Springs, CO

August 2022 to Present

Customer Service Position assisting patients by providing test results, troubleshooting my chart and assisting with other questions/concerns as needed. Registered Medical Assistant

Mercy - Eureka, MO

April 2016 to August 2021

Duties included working the front desk completing patient check ins and updating insurances, as well as rooming patients, obtaining and recording patient vitals, administering vaccines, completed medication refills and ordering office supplies.

Medical Assistant/Receptionist- Externship

Advanced Pain Clinic - Sullivan, MO

October 2015 to April 2016

Responsibilities

This externship consists of answering phones, inputing demographics, rooming patients, obtaining vitals and any other required duties.

Direct Support Professional

Developmental Services of Franklin County

2001 to 2015

Stocker

Family Dollar - Jasper, FL

May 2011 to January 2012

Cash Register, Stocked shelves, Set shelves, Built Displays, Unloaded Trucks Education

RMA and Associates of Applied Science in progress

St Louis College of Health Careers-Fenton - Fenton, MO 2015 to 2016

General Studies

East Central Community College

Diploma

Saint Clair R-13 High School

Skills

• Computer/ Typing Skills, EMR experience, Flexible, Dependable, Experience with scheduling, Experience with conducting team meetings, Ability to portray calmness in stressful situations

• Experience Administering Injections

• Vital Signs

• Medical Office Experience

• Patient Care

• Caregiving

• Medical Records

• Developmental Disabilities Experience

• Phlebotomy

• Medical Scheduling

• Triage

• Epic

• Laboratory Experience

• Insurance Verification

• HIPAA

• Clerical Experience

• Medical Terminology

• Microsoft Word

• Microsoft Excel

• Computer literacy

• Front desk

• Typing

• Customer service

• EMR systems

• Direct support

• Medication administration

• Anatomy Knowledge

• Phone Etiquette

• English

• Communication skills

Languages

• English - Expert

Awards

Dean's List

2015

Dean's List through duration of schooling

Certifications and Licenses

Positive Behavior Support/ Non Violent Crises Intervention Present

BLS Certification

September 2015 to September 2022

CPR Certification

September 2015 to September 2022

AED Certification

Certified Medical Assistant

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