Customer Service Operations Support

ROBINA

SHOAIB

SUMMARY Dynamic Chef recognized for creating memorable dishes with fresh ingredients. Monitors and evaluates purchasing,

staffing, production and inventory to control food and labor costs and waste. Maintains federal, state and local food

sanitation and safety standards.

SKILLS + Gamishes + Kitchen Management

+ Dish Preparation + Menu Planning

+ Food Allergy Understanding + Operations Support

+ Recruiting and Training + Team Leadership

+ Hospitality + Safe Food Handling

+ Customer Service + Plating and Presentation

+ Food Safety + Kitehen Utensils

+ Inventory Management

EXPERIENCE (CHEF DE PARTIE 06/2023 to Current

(Chief Minister House - Lahore Punjab, Pakistan

+ Developed menus for special occasions, ensuring all dishes were prepared according to recipes and standards.

+ Performed as head chef to maintain team productivity and restaurant quality.

+ Monitored food preparation techniques to ensure that high-quality products were served consistently

+ Conducted frequent line checks to keep food at proper temperatures in holding zones.

+ Maintained cleanliness inthe kitchen area by washing dishes and wiping down surfaces after each shift

+ Supervised and trained kitchen staff to ensure quality standards of food production.

+ Adhered to health and safety regulations while preparing food items inthe kitchen arca.

EVENT PLANNER 02/2021 to 05/2023

Pearl Continental Hotel - Lahore Punjab, Pakistan

+ Organized resources for events with up to (Number attendees and ${Amount] budgets.

+ Researched industry trends to stay updated on latest innovations in event planning technology.

+ Followed local regulations for events and obtained necessary permits.

+ Scheduled and attended pre-event meetings with clients to discuss event details and objectives.

+ Managed accounts and worked to continuously develop new revenue from exiting clients.

+ Conducted onsite inspections prior to events to identify any potential issues or risks.

EDUCATION AND Allama Iqbal Open University - Lahore Punjab

TRAINING Bachelor of Arts

B.A in Humanities, 04/2010

LANGUAGES English: AL Urdu e

Beginner Proficient

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