Customer Service Material Handler

KYLE M.MILLS

***** ********** ****** • Seminole, FL 33776

Phone/Text: 949-***-**** • E-mail: *****************@*****.***

QUALIFICATIONS

Experienced material handler and dock manager with former involvement with Honeywell. Experience in the food service and entertainment industry as well as in retail and customer service. Production experience in electronic manufacturing and warehousing fulfillment.

WORK EXPERIENCE

June 2023 – Present GERSHY’S CAFÉ AND PASTY

Clearwater, FL

Delivery and Marketing Representative

Marketing for new business clients and opportunities and responsibility for food prep and deliveries

Spearheaded marketing initiatives to attract new business clients, manage food preparations and overseeing deliveries.

Conducted food preparation for the daily menu, ensuring high-quality standards.

Managed food delivery services for various client orders

Maintained cleanliness by collecting used dishware and ensuring tables were cleaned and sanitized.

Led cleanup activities to prepare for store for closing each day.

January 2022 – June 2023 EXPORT ACTION

Largo, FL

Customer Service and Fulfillment Representative

Dock Manager for the largest dock responsibility for receiving truckloads and routing packages throughout multiple facilities.

Managed the largest dock, overseeing the reception and routing of truckloads across multiple facilities.

Executed fulfillment operations including packaging, shipping, and receiving.

Delivered customer service, handing inquiries and direct interactions with clients.

Conducted inventory management and cycle/stock counts with accuracy.

Providing warehouse organization and cleanliness.

Generated labels using Shopify, Unleashed and UPS systems.

December 2020 – January 2022 XPO LOGISTICS/GXO

Largo, FL

Dock Manager & Materials Handler

Dock Manager for the largest dock on site with responsibility for receiving truckloads and routing packages throughout multiple facilities.

Orchestrated package deliveries for Honeywell managing ~300 packages daily.

Managed paperwork and documentation and creating hot tickets using SAP.

Oversaw inventory management for the designated area, resolving issues related to lost packages.

Managed pick-ups and deliveries with strong relationships with clients.

Conducted training for new dock employees.

November 2018 – December 2019 DITEK SURGE PROTECTION

Largo, FL

Materials Handler & Manufacturing

Responsible for accurate count of materials issued to manufacturing and assuring that all products are assembled correctly.

Prepared and packaged materials from the stock room, maintaining precise inventory records.

Issued materials from stock room to the manufacturing floor.

Stocked materials coming in from shipping with monthly inventory counts.

Experience on the manufacturing floor with the assembly electronic devices.

April 2018 - October 2018 THE UPS STORE

Seminole, FL

Sales Associate

Responsible for sales of printing/shipping/document processing, and associated marketing/delivery products

Managed sales of printing, shipping, and document processing services.

Handled printing, copying, laminating and bindery services with attention to detail.

Received, logged, and sent packages ensuring mail regulation compliance and address accuracy.

August 2014 - April 2018 CHUCK E. CHEESE (CEC ENTERTAINMENT COMPANY)

Orange County, CA and Clearwater, FL

Crew Member/Party Host

Responsible for managing/catering full parties of children and adults

Prepped party supplies, handled food orders, served food/beverages for up to 40 children plus adults

Catered to adults; entertained the children and distributed prizes

Supported other crew member’s parties with assistance in preparing food and delivering it to tables

Delivered prompt after-party clean-up

OTHER SKILLS

Proficient in Word, Excel, PowerPoint, Skype, Microsoft TEAMS, SAP, Shopify, and Unleashed programs

EDUCATION

Seminole High School Seminole, FL (2011-2013)

Trabuco Hills High School, Mission Viejo, CA (2013-2014)

Silverado High School, Lake Forest, CA (2014-2015)

St. Petersburg College/GED Completion, Clearwater, FL (June 2016)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate