Data Entry Front Desk
Resume:
Michelle Alvarado
San Antonio, TX *****
Cell: 210-***-**** ************@*******.***
Dependable medical team member with 20 years of experience in General and Oral Surgery office settings. Talented at supporting office operations and physicians by coordinating patient information, scheduling and financials. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty. San Pedro Facial Surgery
Patient Coordinator 01/2002 to 02/2007
Performed front desk duties, including answering phones, scheduling appointments, greeting patients Collected forms, copied insurance cards to coordinate patient information for billing and insurance processing Conducted patient interviews to gather health history, vital signs and information about current medical issues. Scheduled appointments for patients via phone and in person. Educated patients about medications, procedures and physician's instructions. Experienced in front controlling patient flow, collecting payments and assisting in delivery of quality healthcare. DR BEN KIM
San Antonio, TX
Scheduler Coordinator 02/2007 to 09/2008
Scheduled and confirmed patient appointments for busy dental office with multiple doctors Interviewed patients to collect medical information and insurance details. Updated patient financial information to ensure accuracy. Answered daily phone calls to schedule appointments and address patient inquiries. Created and maintained accurate and confidential patient files. ORSATTI DENTAL GROUP
San Antonio, TX
New Patient Scheduler 09/2008 to 05/2010
Scheduling New Patients and Existing Patients for Exams, Hygiene and Treatment for both Doctor and Hygiene Treatment Plan and Finance Coordinating
Recall for Treatment and Hygiene
Strong Interaction with Patients
Making sure Front Lobby Clean and Stocked with Complimentary Water, Coffee, Tea and Snacks Marketing and Healthcare Events with Office Manager
DR JOHN P. SCHMITZ
San Antonio, TX
Patient Care Coordinator05/2010 to 02/2020
Scheduling New Patient Consults; Surgery Appointments;Post-Op Appointments Register New Patients; Data Entry of Medical History; Scan Identification and Insurance Cards; Scan Medical Correspondence
Verification of Medical and Dental Insurance Benefits; Treatment Plan and Finance Coordination with Patient Surgery Circulator; Sterile Technique of dropping Instruments; Monitor Patient Vital Signs; Discharge of Surgery Patient Scheduling of Hospital Cases; Coordinating Anesthesia; Coordinating of Patient Information with Hospital Coordination with Referral Office of Patient Treatment and Care. SUMMARY
Patient scheduling
Data entry
Professional bedside manner
Time management skills
Direct patient care
SAN PEDRO FACIAL SURGERY
San Antonio, TX
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
SOME COLLEGE (NO DEGREE)
San Antonio College, San Antonio, TX
HIGH SCHOOL DIPLOMA 05/1989
University of the Incarnate Word, San Antonio, TX
CPR Certified expires March 2021
OMS Basic Coding Certificate (2005)
CERTIFICATIONS
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