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Customer Service Support Assistant

Location:
Los Angeles, CA
Posted:
January 31, 2024

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Resume:

Geovanni Babb

424-***-****

ad29zb@r.postjobfree.com

Professional: To secure employment as Advanced Medical Support Assistant

or any other medical position at the Veterans Administration

Objective

Education: El Camino Community College

Certificate – June 2000

Charles Drew University

Associates of Science Degree 2002

Skills and Abilities:

Medical Terminology Multi-tasking Customer Service

Decision-Making Written/Verbal Reports Phone Etiquette

Patient Scheduling Patient Transport Medical Records

HIPAA-Seminar Compliance Medical Communication

Answering Phones Vital Signs Patient Information

Knowledge/Applications:

Micro-Soft Excel Micro-Soft Power Point Access

Micro-Soft Publisher Micro-Soft Outlook Telework

Dual Screens Computer/Phone Applications Software

Home Office Station Self-Starter Reliable

Experience

During my 20 year career, my duties have included but not limited to: prepare patients for procedures, including their medical history, position patient and equipment in order to get a correct image, explain procedures to patients, work with doctors, nurses, and other medical professionals, operate equipment, complete and continue education, attend seminars on new equipment procedures, keep detailed records, observe and comply with all HIPAA requirements, scheduling of patients, communicating with patients both verbally and in writing, conducting training and attended training classes, and patient care. Served as lead person for my team which included updating staff records, ensuring continuing education courses, mentoring new team members, organizing training, special team birthdays and goal celebrations, creating a team environment, supporting all team members.

Employment History

Inglewood Imaging ICM Marina Del Rey Hospital

211 N. Prairie Ave 211 N. Prairie Ave. 4650 Lincoln Blvd.

Inglewood, Ca. 90301 Inglewood, Ca. 90301 Marina Del Rey, Ca. 90292

Title: Radiologic Technologist Title: Radiologic Technologist Title: Radiologic Technologist

Time: Full-Time(40hrs per week) Time: Full-Time (40hr per week) Time:Full-Time (40hrs per week)

January 2018- May 2023 December 2010- December 2017 February 2004- November 2010

310-***-**** 310-***-**** 310-***-****



Contact this candidate