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Customer Service General Manager

Location:
Corpus Christi, TX
Posted:
January 31, 2024

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Resume:

Jerry Chapa

Corpus Christi, TX *****

ad29yq@r.postjobfree.com

+1-361-***-****

Work Experience

Parts Manager

AutoNation Ford - Corpus Christi, TX

February 2017 to August 2023

My job duties here included customer service, the shipping, billing, receiving and inventory of parts, setting & meeting performance goals & standards with my General Manager, run reports and maintaining the parts department.

Parts Manager

Blake Fulenwider Chrysler Dodge Jeep RAM - Beeville, TX June 2015 to January 2017

I was the Parts Department Manager at the Dealership for the past year and a half. My job duties include customer service, the shipping, billing, receiving and inventory of parts, personally installing Mopar EVTS Systems on all new vehicles, setting & meeting performance goals & standards, running reports, supervising employees and helping them to set & obtain their goals as well and counseling employees as needed. I met directly with the Service Manager, General Manager and Fixed Ops Manager both weekly and daily to go over performance reports, dealership needs, customer satisfaction reports and service goals and helped offer solutions when necessary. I have met all of my Chrysler certifications and they are up to date. I am knowledgeable with ADP, Moc Solutions, Route, Dealer Connect, Star Parts Catalog and various other computer program and dealership websites. I am skilled at driving both automatic and manual transmission vehicles as well as a forklift when needed. My Employer is willing to provide a Letter of Recommendation.

Industrial Painter

Brand Energy Solutions, LLC - Corpus Christi, TX

October 2013 to June 2015

Responsibilities

Wrote out Job Safety Assessments (JSA),Sand blasting and Painting, read piping ISO's, and I was a Safety Lead for Brand. All of my work was done safely I remained focused on my crew and myself and if they were not working safely I would correct them. Safety is my goal everyday. Accomplishments

I have my NCCER in Industrial Painting.

Parts Specialist

Allen Samuels CDJR - Aransas Pass, TX

January 2013 to October 2013

My job duties here included customer service, the shipping, billing, receiving and inventory of parts, setting & meeting performance goals & standards with my managers, assisted the manager with running reports and maintaining the parts department. I met all of my Chrysler certifications and kept them up to date. At this dealership we used Arkona, Dealer Connect, Star Parts Catalog and I am familiar with various other computer program and dealership websites. Parts Specialist

Lithia Dodge of Corpus Christi - Corpus Christi, TX June 2007 to January 2013

My job duties here included customer service, the shipping, billing, receiving and inventory of parts, setting & meeting performance goals & standards with my managers, assisted the manager with running reports and maintaining the parts department. I met all of my Chrysler certifications and kept them up to date and received my fork lift training here (from Toyota Forklifts). At this dealership we used ADP, Dealer Connect, Star Parts Catalog and I am familiar with various other computer program and dealership websites.

Sandblasting and Painting

Brock Maintenance - Corpus Christi, TX

November 2006 to June 2007

Job duties included Sandblasting and Painting, Lead Abatement, man lift training, safety lead, permit writer, hole and fire watch.

Parts Specialist

Love Chrysler - Corpus Christi, TX

October 2004 to November 2006

My job duties here included customer service, the shipping, billing, receiving and inventory of parts, setting & meeting performance goals & standards with my managers, assisted the manager with running reports and maintaining the parts department. I met all of my Chrysler certifications and kept them up to date. At this dealership we used ADP, Dealer Connect, Star Parts Catalog and I am familiar with various other computer program and dealership websites.

Parts Specialist

Quality Chrysler - Kingsville, TX

August 2000 to October 2004

Assisting Customers and Technicians, shipping and receiving. Education

High School Diploma

San Diego High School - San Diego, TX

1998 to 2001

Skills

• CDK (10+ years)

• Communication skills

• Computer literacy

• Microsoft Office

Certifications and Licenses

Hazmat

Forklift Certified

January 2015 to January 2017

Laguna Crane Services

Man Lift Certified



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