Post Job Free


Sign in

Customer Service Special Education

Fort Smith, AR
January 31, 2024

Contact this candidate


Professional Experience

Independent Benefit Advisor (July 2023 – January 2024)

eHealth Insurance Services, Gold River, CA (Remote)

●Provided expert support and certified knowledge to guide beneficiaries through online health insurance enrollments

●Conducted one-on-one counseling, enrollment assistance and post-enrollment advocacy

●Navigated through different types of Medicare in order to problem solve beneficiaries issues relating to Medicare and Medicaid

●Executed thorough needs analysis to provide a personalized plan recommendation

●Maintained compliance with CMS regulations while providing excellent customer service by effectively meeting beneficiaries needs and building quality relationships

Special Education Paraprofessional (August 2021 – May 2023)

Pocola Public Schools, Pocola, OK

●Instructed students one-on-one or in small groups in classroom and community settings

●Assisted classroom teachers with instructional daily activities from grades Pre-K to fifth

●Coordinated with speech therapists, physical therapists, occupational therapists, and other providers to integrate key training into lesson plans

●Maintained strict confidentiality while working with legal information and documents

Lead In-Home Caregiver (March 2017 – July 2021)

Genworth Life Financial, Norman, OK

●Mentored and supervised a team of 10 caregivers; provided work schedules and training for incoming caregivers

●Managed all paperwork and finances including insurance claims and reimbursements

●Consulted with physicians and other providers to facilitate care and treatment of patient

Education & Certifications

National Insurance Producer (August 2023 – Present)

●Accident, Health, and Sickness certified

●AHIP certified

●Licensed in states of AL, AR, FL, IA, IL, KS, LA, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NY, OK, SD, TX, WI

University of Oklahoma (August 2016 – May 2021)

●B.A. in Sociology, 3.1 GPA, President’s Honor Roll, Dean’s Honor Roll

●Special Education Paraprofessional certified

●CPR/AED/First-Aid certified

●Approximately 200 hours of community service (2016 – Present)

Pocola Public Schools, Habitat for Humanity, Hope Humane Society


●Experienced in various softwares as well as multiple monitor systems

●Well-organized, time-efficient, and able to effectively multitask

●Excellent interpersonal and leadership skills; individualized and group settings

●Proficient in analytical and creative thinking

Contact this candidate