MARIANA
NJONG BIH
*********@*****.***
Lynn, MA 01901
Bold Profile
Results-oriented Scrum Master and Agile coach with over five years of successful delivery in complex environments. Proven track record of implementing Agile/Scrum principles, leading high-performing teams, and contributing to successful product launches. Highly adaptable to dynamic environments, adept at coaching and developing self-managing teams. A Scrum Master with asset Management skills, and expertise in Agile, SAFe, and Kanban methodologies with extensive knowledge of software development life cycles. Can work independently and apply industry leading delivery effectiveness skills, tools, practices, and techniques to all deliverables. A highly motivated team player with a strong desire to learn, grow, and continuously improve. PROFESSIONAL SUMMARY
WEBSITES, PORTFOLIOS, PROFILES
• https://www.linkedin.com/in/marian-n-bih-740960276/
• https://www.facebook.com/bih.marian?mibextid=ZbWKwL Lynn Community Health Center LCHC - Scrum Master
Lynn, MA • 07/2020 - Current
WORK HISTORY
Facilitated daily stand-up meetings, reviews, estimations, retrospectives, sprint and release planning, demos, burndown tracking, and other Scrum-related meetings
•
Ensured user stories were appropriately sized and maintained estimation guidelines
•
Coached 4 development teams and stakeholders on Agile/Scrum practices
•
Proactively addressed project issues, removed impediments, and ensured efficient team collaboration
•
Coaching product owners in creating and maintaining product backlog
•
• Protecting team from outside distraction and removing team SKILLS
• Servant Leadership
• Sprint Event Facilitation
Team & Stakeholder
Collaboration
•
• Impediment Removal
• Empiricism/Lean Thinking
Coaching, Mentoring, and
Training
•
• Stakeholder Communication
• Agile/Scrum Leadership
• Risk Management
• Conflict Resolution
• Time Management
• Backlog Grooming
• Metrics and Progress Reports
• Cross-Team Collaboration
• Continuous Improvement
• Agile Best Practices
Pan African Institute For
Development
Buea Cameroon • 01/2021
Masters in Peace Conflict &
International Relations
University of Buea
Buea, Cameroon • 01/1997
Bachelor's in Educational
Administration
EDUCATION
Professional Scrum Master (PSM1)
SAFe Scrum Master (SSM)
CERTIFICATIONS
impediments daily to allow team to maximize productivity and deliver sprint goals and deliverables in timely manner Implemented ROAM approach for identifying and managing program risks
•
• Perform other duties as assigned.
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
•
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
•
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
•
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
•
Led sprint reviews and planning meetings to promote full team engagement
•
Worked closely and listened to team members' feedback to identify issues and resolve conflicts
•
Applied agile methodology to shorten cycle time and achieve target margins
•
Managed product backlog and supported Scrum framework for monthly sprint releases
•
Worked to provide continuous improvement for product development lifecycle
•
Streamlined and optimized workflow and communication by implementing Agile frameworks
•
• Communicated project updates to stakeholders at all levels Monitored and tracked project progress to support timely completion
•
Resolved staff conflicts and identified potential areas of improvement
•
• Established and enforced project timelines and deadlines
• Implemented best practices to drive quality IT project delivery
• Negotiated and managed project budgets to meet goals
• Wrote, updated and maintained project documentation
• Coordinated with external vendors to deliver IT project components
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
• Researched current trends to stay knowledgeable in Scrum methods Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel
•
Created and implemented contingency plans to address potential risks
•
Partnered with project team members to identify and quickly address problems
•
• Led cross-functional teams to successfully complete IT projects
• Updated customers and senior leaders on progress and roadblocks
• Generated reports for IT project progress and performance
• Trained personnel on use of IT tools and applications Assessed and analyzed customer requirements to develop effective IT project plans
•
• Identified and implemented cost-saving measures in IT projects Managed various IT projects to meet deadlines and customer requirements
•
Developed and introduced IT strategies to improve operational efficiency
•
Conducted quality assurance to verify accuracy of data used in IT projects
•
• Evangelized Agile as strategic asset of culture and business value Managed work and project responsibilities by assigning tasks to internal individuals and external teams
•
• Devised test plans to validate accuracy of IT projects Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
•
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
•
Led sprint reviews and planning meetings to promote full team engagement.
•
Applied agile methodology to shorten cycle time and achieve target margins.
•
Monitored and tracked project progress to support timely completion.
•
Digital Credit Union, DCU - Scrum Master
Marlborough, MA • 01/2019 - 06/2020
Coached over 4 teams on Agile principles, fostering continuous improvement
•
Led 4 Agile/Scrum teams in achieving goals and adhering to Agile principles
•
Collaborated with cross-functional teams to manage dependencies and ensure integration
•
• Facilitated Scrum ceremonies and meetings within SAFe framework Managed work according to Client Solution Delivery Process and complied with internal controls
•
Removing and escalating impediments to ensure team's progress towards sprint goals, embrace engineering mindset, and align technical solutions with business objectives
•
• Perform other duties as assigned.
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
•
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
•
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
•
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
•
Led sprint reviews and planning meetings to promote full team engagement
•
Worked closely and listened to team members' feedback to identify issues and resolve conflicts
•
Applied agile methodology to shorten cycle time and achieve target margins
•
Worked to provide continuous improvement for product development lifecycle
•
Managed product backlog and supported Scrum framework for monthly sprint releases
•
• Led cross-functional teams to successfully complete IT projects
• Evangelized Agile as strategic asset of culture and business value
• Managed work and project responsibilities by assigning tasks to
.
Spring Valley Construction - Scrum Master
Dallas, TX • 02/2018 - 12/2018
internal individuals and external teams
Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
•
Streamlined and optimized workflow and communication by implementing Agile frameworks
•
Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel
•
• Communicated project updates to stakeholders at all levels Monitored and tracked project progress to support timely completion
•
Resolved staff conflicts and identified potential areas of improvement
•
Created and implemented contingency plans to address potential risks
•
Partnered with project team members to identify and quickly address problems
•
• Established and enforced project timelines and deadlines
• Updated customers and senior leaders on progress and roadblocks
• Implemented best practices to drive quality IT project delivery
• Generated reports for IT project progress and performance
• Negotiated and managed project budgets to meet goals
• Devised test plans to validate accuracy of IT projects
• Trained personnel on use of IT tools and applications Assessed and analyzed customer requirements to develop effective IT project plans
•
Coached 2 teams transitioning from waterfall to agile and after 6 months valuable increments were delivered.
•
Facilitated daily stand-ups, sprint planning, review, and retrospective meetings
•
Collaborated with other Scrum Masters and Agile coaches to resolve impediments
•
• Established trusted and collaborative team environment Facilitating open communication among team members and stakeholders
•
Promoting positive team dynamics to ensure members collaborate and work effectively
•
Practicing and encouraging Agile mindset and behaviors; coaching, inspiring and mentoring teams on Agile principles, values, and practices while role modeling client's leadership behaviors
•
• Perform other duties as assigned.
Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
•
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
•
Monitored and tracked project progress to support timely completion.
•
Created and implemented contingency plans to address potential risks.
•
Led sprint reviews and planning meetings to promote full team engagement.
•
Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
•
References available upon request.
REFERENCES
CORE COMPETENCES
• Scrum
• SAFe
• Kanban
• Agile Roadmap
• Risk Management (ROAM)
• Jira
• Confluence
• Trello
• Miro
• Azure DevOps (DOD)
ACTIVITIES
Project Management; successfully led projects from initiation to completion.
•
Communication; Proven ability to articulate ideas clearly in both written and verbal communication.
•
Technical Proficiency; Proficient in software/tools, ensuring efficient workflow
•
Analytical Thinking; Developed strategic solutions for specific challenges, showcasing problem-solving skills
•
English
Native or Bilingual
LANGUAGES