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Assistant Director Quality Assurance

Location:
Reidsville, NC
Posted:
January 31, 2024

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Resume:

SUMMARY

Seeking to obtain a leadership role, as IMPACT Worship, and Assistant Director at the

Summit Church of Oak Ridge. I desire to utilize my professional skills, learn new techniques/applications, while expanding my efforts & knowledge, in worship, and mentoring.

SKILLS

Reliable Punctual Trustworthy Positive Motivated Team player Organized Efficient Multitasker Ministry Minded Worship Leading Experience Counseling Background Youth Ministry Involvement

EXPERIENCE

City of Reidsville Public Works June 2019-Current

Water Treatment Plant Operator

Reidsville, NC

● Maintain Chemical Feeds to ensure safe, potable drinking water for the public.

● Adjusting chemical feeds to perform lab work, throughout shift checking on the pH, turbidity, taste, odor, Cl2, ammonia, iron, manganese, and various tests to verify calculations are precise, and correct to state and federal regulations.

● Responsible for ensuring safety operational standards are met, including PPE inspections, maintaining operational equipment and regular amenities throughout the plant.

● Hourly, checks on security cameras throughout the property, to maintain plant security and safety.

● Informing supervisor and colleagues on any unfamiliar processes noted at the plant.

● Monitors laboratory analyses to insure proper procedures, and representative and accurate results.

● Maintains Quality Assurance/Quality Control Program to validate lab results generated.

● Ensures that proper safety procedures are followed, and that refrigerator samples and all Lab-related equipment is kept in safe working order.

● Often relied on as a relief operator in Plant Operations, as needed, due to sickness, staffing, or vacation.

Worship Leader/Youth Mentor June 2021 - Sept 2022

Catalyst Church, NC

● Lead students from 6th– 12th grade into a growing relationship with Jesus Christ through Bible teaching, mentorship and life example.

● Assisted, and lead Sunday night youth meetings, along with other events including but not limited to Bible studies, camps, outreach, etc.

● Communicated effectively with parents about the ministry.

● Participated in creating a welcoming environment that challenges students to grow in their faith, service, and leadership abilities.

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● Lead dynamic and engaging worship at our contemporary Sunday morning service and other occasional special events.

● Strongly motivated to carry out vision of the student ministry, and captivate their desire for

● Built, and maintained meaningful relationships, with both students, and parents.

● Readily available to give one-on-one coaching if needed. Lowe’s Home Improvement Mar. 2018 - May 2019

Merchandising Service Associate

Reidsville, NC

● Executed corporate assigned, with 100%, on time completion rates.

● Assist with restock, inventory, down stocking, and area recovers.

● Provide input for merchandising decisions.

● Travel to support neighboring stores/outlets

● Responsible for leading, training, and coaching, which enabled staff members to provide the utmost customer service experience.

Merchandising Service Manager Mar. 2016 - Nov. 2018 Greensboro, NC

● Accomplished corporate given tasks on time, with a 100% completion rate.

● Managed employee scheduling. Participation in Interview panel and hiring process for potential employee candidates.

● Responsible for Employee Performance/Assessment Evaluations.

● Oversaw employee payroll.

● Understand and clarified training needs of team associates through innovate solutions.

● Supervisory role in coaching and managing team associates, in 5 different stores, to deliver the best possible customer service.

● Trained associates to be properly equipped for all jobs and assignments. Department Manager of Appliances Mar. 2014 – April 2016 Reidsville, NC

● Participate in training, mentorship, and evaluation for developing associates in training.

● Delegate tasks and ensure department coverage.

● Identify behaviors and approach that best meets sales/service objectives.

● Identify safety hazards, by conducting safety walks

● Train and monitor team associates on using standard and motorized equipment, safely.

● Positive motivation and team support by identifying customer/employee needs. Flooring Sales Associate April 2013 - April 2014

Reidsville, NC

● Met corporate given quotas and exceeded in customer service.

● Regulated Installer relations with customers and managed installs.

● Strived to ensure client satisfaction, by ensuring their needs and expectations were met.

● Followed the instructions of my manager to service the areas requested.

● Ensured reset displays were in safe and working condition and repaired or replaced as needed.

Store Associate Mar. 2012 - April 2013

Reidsville, NC

● Understand customers’ needs and assisted them in locating, selecting, and carrying what they needed.

● Assist customers and employees with equipment/tools through demonstration, selecting, carrying.

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● Ensured reset displays were in safe and working condition and repaired or replaced as needed.

● Reported inventory needs to management along with down stocking the shelves.

● Mentored/Coach/Train other associates needing assistance. The Wilds April 2009 - April 2011

Counselor and Maintenance Supervisor

Brevard, NC

● Maintain energetic and positive demeanor when interacting with team, parents, and campers.

● Responsible for their safety and well-being of approximately 1500 campers on a weekly, rolling basis.

● Certified CPR, Red Cross, Wilderness First responders training to ensure the safety and well-being.

● Supervised and counseled campers as a camp leader for teams of 12 campers, on a weekly rolling basis.

● Provide weekly reports to camp supervisors/parents regarding achievements and/or behavioral concerns.

● Trained/Managed incoming staff on how to maintain campus facilities. EDUCATION

High School Diploma Susquehanna Valley Homeschool Harrisburg, PA

2006 – 2010

AWARDS/CERTIFICATES

● NC Water Treatment Plant Operator Certification Class C – Current

● CPR/BLS Certified – Current

● 3rd in the Company for Service to the Store and our Customers - 2018

● Manager of the Month - March 2015

● Top Salesman of the Month - April 2013

● Top Salesman of the Month - November 2013

RERFERENCES

Scott Jewel - (336) 213 - 7373, Supervisor

Evan Tanner - (757) 755 - 6927, Worship/ Youth Director Angela Hansen - 336-***-****, Supervisor

Layne Roberts - (336) 831 - 3263, Supervisor



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