Josue Coronel
*****.*******@*****.*** 972-***-**** Royse City, TX
SUMMARY
Seeking Data Analyst entry-level role with 1 year of experience in data evaluation and KPI improvement. Skilled in electronic systems, customer service, and data collection methodologies. Excelled in engineering internship focusing on industrial indicators and efficiency enhancement. WORK EXPERIENCE
Metro by T-Mobile
Mobile Associate Nov 2023 - Present
• Provide comprehensive customer support by addressing inquiries through phone and email, ensuring effective communication and resolution of customer issues.
• Assist customers in-store by offering guidance and expert knowledge to drive sales and enhance overall service satisfaction.
Trade Solutions Argentina
Electronic Technician Oct 2018 - Aug 2019
• Installed and maintained electronic security systems, including CCTV cameras and alarm systems, ensuring operational integrity and reliability.
• Provided technical support and troubleshooting for electronic security equipment, enhancing system performance and user satisfaction.
• Managed inventory control, effectively organizing and maintaining warehouse stock to support installation and repair activities.
Cargill Venezuela
Engineering Intern Apr 2017 - Oct 2017
• Analyzed and enhanced work plans through detailed evaluations of key performance indicators, leading to refined operational efficiencies.
• Conducted comprehensive audits in collaboration with Maintenance, Labor Safety, and Logistics departments to ensure regulatory compliance and process optimization.
• Developed and improved industrial performance metrics, focusing on production and efficiency, while also streamlining data collection methodologies.
EDUCATION
Agustiniano Cristo Rey School
High School (Secondary Degree)
Venezuela
2006 - 2011
Simón Bolívar University
Bachelor of Science Degree in Maintenance Engineer Venezuela
2011 - 2017
SKILLS
Advance Proficiency at Excel & MS Office • Proficiency at Power BI • Responsible • Proactive • Discretion • Openness to Learning