Call Center Pharmacy Technician
Resume:
Dunmore, PA *****
ad29sp@r.postjobfree.com
Kelly Hart
SKILLS
Effective communication skills, learning proficiency, creative problem solving, close attention to detail, strong organizational skills. EXPERIENCE
Empower, virtual — Call center
June 2021 - PRESENT
● Handle 50+ participant interaction per day, giving detailed, personalized, friendly and polite services to ensure participant retention and satisfaction.
● Memorized companies CFS and and processing procedures to be able to answer participants questions quickly and efficiently.
● Proficient in video conferencing platforms such as Teams and Zoom Kerr Orthodontics, Dunmore, PA
— Orthodontic Assistant
November 2017 - June 2021
● Taking radiographs
● Removing and inserting arch wires
● Insuring bite blocks
● Making Essex retainers
● ITero scanner and Invisalign experience
● Preparing patients for procedures
● Prepping teeth for bandings
● Entering data into patients charts
● Sterilizing of operations and instruments
Sheeley’s Drug Store — Pharmacy Technician
January 2006 - March 2014
● Enter and maintain prescription data system
● Answering customers questions and fielding questions
● Disburse completed and confirmed prescriptions to patients
● Stock and update inventory
EDUCATION
Allied Medical and Technical Institution, Scranton, PA — EFDA January 2007 - April 2008, Scranton, PA
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