Project Management Service Associate

Location:

Posted:

January 31, 2024

BRENDAN MOUNT

*************@*****.*** 612-***-****

JOB HISTORY

MAY 2022 - PRESENT

CREDIT SPECIALIST, Ecolab

•Took inbound call for clients, assisting with account questions and efficient solutions

•Utilized internal SAP system to troubleshoot account discrepancies.

•Worked email inbox for mulitple departments. Focusing on Account questions.

•Order review team. Ensuring compliance within sales parameters and company policy.

MARCH 2020- MAY 2022

LICENSED INSURANCE BROKER, IHC Specially Benefits

•Nationwide license, Take inbound calls across the country for USAA members.

•Sell medical, dental, and vision Insurance. Specializing in Under 65 medical.

•Working from home while reaching top sales agent multiple months.

OCT 2019 – AUG 2020

COMPLIANCE SERVICE ASSOCIATE, Sovos

•Main contact for both large and small clients

•Ensured clients taxes maintained compliance with IRS throughout year.

•Used software to take client data and turn it into usable tax forms.

JUNE 2019- AUG 2019

EXPENSE MANAGEMENT INTERN, Plus Relocation

•Process client invoice though Excel

•Audited expenses ensuring correct processing

SEP 2014 – DEC 2018

TOGO SPECIALIST/SERVER/BARTENDER, OLIVE GARDEN

•Phone operator – Answering questions and taking orders

•Bartending – Includes balancing a cash drawer and staying on top of guest orders

2019

BUSINESS MANAGEMENT, Minneapolis technical college

HIGHLIGHTS

•Client Management

•Project management

•Customer service and support

•Sales Experience

•Health Insurance Expertise

•Phone Communication with sales and support

Cirtificate of Google Project management Compleated - July 2023