Sales Associate Customer Service

Molly Armantrout

Littleton, CO ***** 720-***-**** ***************@*****.***

EDUCATION

Regis University, Denver, CO December 2023

Bachelor of Science in Business Administration

●GPA: 3.0

Front Range Community College, Westminster, CO December 2018

Associate of Applied Science

WORK EXPERIENCE

Licensed Insurance Specialist–

Dean Putnam Farmers Agency, Centennial, CO

Customer Service Representative and Sales Associate April 2022 – Current

Steve Cronin State Farm Agency, Littleton, CO

Sales Associate September 2020 – April 2022

Davis Financial & Insurance Group, Longmont, CO

Sales Associate December 2018– September 2020

●Successfully met and exceeded sales targets, consistently ranking among the top performers in the sales team.

●Conducted comprehensive insurance needs assessments for clients, tailoring coverage plans to individual requirements and ensuring optimal protection.

●Actively participated in ongoing training programs to stay informed of industry trends, and regulatory changes, enhancing overall knowledge and expertise.

Grandrabbit’s Toy Shoppe, Boulder, CO

Store Manager October 2017– December 2018

●Recruited, trained, and supervised a team of 15 sales associates

●Managed staff scheduling, optimizing coverage to meet customer demand while controlling labor costs.

●Assisted in overseeing daily operations, including inventory control, staffing, and customer service.

Sunglass Hut, Denver, CO January 2015 – October 2017

Store Manager

●Oversaw the hiring process, conducting interviews, and selecting qualified candidates.

●Developed and implemented employee training programs, enhancing product knowledge and customer service skills.

Certificates and Licenses

Insurance License Resident Producer Exp. October 2024

●Qualified Accident and Health, Life, Property and Casualty

Front Range Community College Certificates

●Management Basics May 2016

●Foundations of Business December 2018

●Business Specialization December 2018

●Business Retail Management December 2018

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