Delivery Driver Customer Service
Resume:
Mounir LHOCINE
*************@*****.***
Alam el mechri ouled hadadje, Boumerdes, Algeria, 350 45 PROFESSIONAL SUMMARY
Experienced delivery driver with more than 8 years of experience in Algeria. Expert in timely and secure delivery of goods while maintaining excellent customer service. Thorough knowledge of road regulations and best driving practices. Able to work independently and efficiently, while managing routes strategically to optimize delivery times. Language skills in French, Arabic and potentially English, facilitating communication with a variety of clients. Able to maintain the basic maintenance of vehicles to ensure their proper functioning. WORK EXPERIENCE
Delivery driver Dec 2023 - Present
LR DISTRIBUTIONS • Birtouta
drive cars, vans and light trucks to pick up and deliver various products, detergents such as powder soaps and dishwashing liquids inspect the vehicle before and after the trip; plan delivery schedules and normal routes; loading and unloading cargo, goods or merchandise; provide customer service by selling products, delivering products according to a set route, and being paid for products;
Delivery driver Oct 2019 - Sep 2022
Individual • Boumerdes, Algeria
Public transport to any destination on national territory is any type of goods with a van and 3-axle trucks over 4.6 tons Make the rounds while respecting the objectives of deadlines and contributing to the loyalty of the customers Drive the vehicle in compliance with road regulations to ensure transport safety load and unload cargo, goods or merchandise schedule delivery times and normal routes
Delivery driver Feb 2015 - Sep 2019
SPA KADIS DSTRIBUTION • Ouled moussa, Algeria
drive cars, vans and light trucks to pick up and deliver various products, detergents such as powder soaps and dishwashing liquids hygienic products such as baby checks and toilet paper towels inspect the vehicle before and after the trip; plan delivery schedules and normal routes; loading and unloading cargo, goods or merchandise; provide customer service by selling products, delivering products according to a set route, and paying or being paid for products;
Freight transport Mar 2012 - Jan 2015
Self-employmed • Boumerdes, Algeria
Public transport to any destination on national territory is any type of goods with a light van Make the rounds while respecting the objectives of deadlines and contributing to the loyalty of the customers. Drive the vehicle in compliance with road regulations to ensure transport safety. load and unload cargo, goods or merchandise plan delivery times and normal routes SKILLS
Knowledge of manual gearbox use
vehicle usage checks.
acquaintance with the shipping and delivery papers. verification and loading of products.
definition of the optimal route.
hand delivery of the goods.
Ability to work under pressure and for long hours
Good communication skills
Excellent customer service abilities
Mastery of Word software
Perfect mastery of the use of a GPS.
Ability to find the fastest route for delivery
Problem resolution
PROFESSIONAL CREDENTIALS
Driver’s license for heavy goods vehicles over 10 tonnes semi-trailer since 2021 Driving license light vehicle less than 3500 kg since 2008 Heavy vehicle driving license with 3 axles over 4.6 tonnes since 2020
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