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Customer Service Support Specialist

Location:
Cary, NC
Posted:
January 31, 2024

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Resume:

Mrs Sowjanya Mohareer E-Mail: ad29nn@r.postjobfree.com

Mobile: +1-919-***-****

Objective: To be associated with a progressive organization to utilize my skills and abilities in the industry that offers professional growth while being resourceful and Innovative.

Profile Summary:

Over 5+ Years of Experience in Customer Service.

Maintaining Public Relations and Co-Ordinating the Team.

Communicating With higher Authorities and rectifying the issues and preparing documentation.

Good Communicating Skills.

Problem Solving Skills and Interpersonal Skills.

Leading the Team in resolving customer issues and new proposals

Avid To Learn New Things and Quick Learner.

Involved in Recruiting the staff.

Academic Qualification:

M.C.A (Master of Computer Applications) from Osmania University, Hyderabad.

B.C.A (Bachelor in Computer Applications) from Osmania University, Hyderabad.

Work Experience:

Worked as Volunteer for Several Non Profit Organizations in the US.

Worked as Technical Support Specialist in Minacs IT Services Ltd for Apple Care India

For 1 year

Worked as Assistant Manager In Axis Bank Ltd for Branch Operations Since

February 2011 to January 2012. India

Worked as Technical Support Specialist in “Dell India Pvt Ltd” since April 2008 to

September 2008. India

Worked as an Associate Customer Service Manager in “IMRB” for “Indian Airlines Ltd”

As the Joint Frequent Flyer Program with Indian Airlines and Air-India since July 2003 to April 2007. India

Worked as Customer Service associate in “Gold Stone Services Pvt Ltd” since Jan 2003 to July 2003. India

Other Skills:

Good Teaching Skills and have 1 year experience in Teaching.

Knowledge on Networking.

Troubleshoot networking related issues.

SOWJANYA MOHAREER



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