Customer Service Administrative Assistant

Corliss McClellan

Charlotte, NC *****

E-mail: ******************@*****.***

Phone: 980-***-****

Objective:

My objective is to begin in a full-time position that will utilize my skills in Customer Service, Dispatching, Warehouse and Inventory. I am seeking an opportunity with growth potential. This together with updating my job knowledge by engaging in educational opportunities and regular training. Utilizing my ability to pay attention to details, which can be an asset that will provoke positive growth for all.

Employment: Present

November 2023- Present: Forshaw Inc Warehouse Clerk

Responsible for picking, packing, and shipping orders with a goal to deliver pleasant customer service by processing orders correctly and efficiently in ways that align with the company’s beliefs. Showing my proven track record of pick, pack, and shipping accuracy; and the ability to operate warehouse equipment safely. Completing this with high attention to detail and a strong team player attitude to succeed in my role.

May 2023-October 2023: Johnson Service Group (Newell Brands) Mailroom Administrative Assistant

Responsible for daily workplace operations support consists of facilities requests, cleanliness, office supplies, safety with oversight from Site Supervisor. Daily freight, shipping, and receiving coordination from employee interaction of shipping label creation, physical receive packages up to 50lbs, sorting, and delivering to mailroom area. Communication and coordination to support Supervisor with any Move/Add/Change projects. Provide occupants with information regarding the work environment such as protocols, culture & etiquette, and act as a point of contact for general office inquiries as needed. Also, ccoordinate space readiness, ensuring workspaces, conference rooms, and offices are occupant ready.

January 2019-November 2022: Forms and Supply (FSI) Quality Control Clerk Charlotte, NC

Verification of specific orders for select customers are pulled as ordered, and shipped in a timely

manner. Duties also include checking stock for items to be removed because of slow selling.

Moving and adjusting stock placement for better order accuracy. Cycle counts on inventory and data entry of counts. Other duties as assigned such as returns to be sent back to vendors for credit.

July 2018-December 2018: 1800-Contacts Shipping Clerk Charlotte, NC

As a shipping clerk the duties are to meet our exceedingly high order quality controls. Lend a hand to other departments if needed. Scan and stock product for shipping and receiving, process customer orders and ensure packages are picked and shipped in a timely manner.

October 2017-July 2018: Uber/Lyft Driver/Customer Service Charlotte, NC

Picking up and transporting passenger through the City of Charlotte and surrounding areas as requested. Maintaining my vehicle in good condition as to continue to deliver a safe ride. Please note: This position was taken with studying at Belmont Abbey.

Education:

Belmont Abbey College 2017-May 2018 Sports Management-Did not finish

Central Piedmont Community College 2002-2003 Emergency Medical Tech

NC State License 2003-2006

York Technical College 1985-1987 Teleproduction Technology Graduated 1987-Diploma

References

Amantha Barbee 704-***-****

Pastor: Quail Hollow Presbyterian Church Charlotte, NC ***************@*****.***

Travis Gordon 704-***-**** ******.******@**************.***

Operations Mgr Charlotte, NC

Stella Johnson 704-***-**** *************@*****.***

UPS-Retired Charlotte, NC

LinkdIn: www.linkedin.com/in/corliss-mcclellan-74b86163

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