Customer Service Receiving Clerk
Resume:
Sakyra Phelan
Decatur, GA *****
ad29kp@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Mail Carrier
USPS (United States Postal Service) - Decatur, GA
August 2023 to Present
• Delivering letters, documents, and parcels to businesses and homes
• Traveling along planned routes on foot or by truck
• Collecting outgoing mail along the route and collecting money for postage due
• Sell stamps, money orders, and other postal products to customers along route, particularly on rural routes
• Maintain logs to monitor delivery rates and vehicle maintenance scheduling Shipping and Receiving Clerk
DeWalt - Norcross, GA
August 2022 to May 2023
• I performed inbound receipt of tools up to 100 pounds, which I checked in using SAP software.
• I unloaded an ups truck twice a day.
• Sorting materials
• Perform customer service to vendors and customers via email and telephone.
• I would inform clients of price for repair and get credit information.
• Perform Warranty Exchanges
• Picking and packing
• Performed receipt of goods, which I acknowledged quantity and part numbers.
• Entered PO into SAP & performed put away
• Used Pallet Jacks to move small pallets
• I drove a forklift to pick up pallets and place them at the right area .
• I used a hand truck to move materials to their exact location Package Handler
UPS- United Parcel Service - Atlanta, GA
November 2020 to July 2022
• Process at least half of the of the total packages handled by ups
• Assists with any ups air, ground, and international package shipping
• Unloaded, sorted and loaded packages for customer delivery
• Load various cargo, and packages for transport to other ups facilities in Western PA
• Sorting, Scanning and loading cabs for air cargo working in a very fast paced industry .
• Ensured that customer packages and products were delivered in a timely manner
• Mark and weigh the packages and labels to ensure packaging specifications are met
• Lyft up to 1 to 70 pounds
Manager
Wendy's - Fairburn, GA
May 2020 to August 2020
• Count money in cash drawers at the beginning of shifts to ensure that the amount is correct and it’s change.
• Calculate total payments received during a time period
• Supervise on others and provide on the job training
• Compute and record totals of transactions
• Greet customers
• Maintain clean and orderly check out areas and complete the general cleaning duties, such as mopping floors and emptying trash cans .
• Keep Periodic balance sheets of amounts and numbers of transactions Cashier
Bojangles' Restaurants, Inc - Palmetto, GA
July 2019 to August 2019
• Maintain accurate account of all currency transactions including cash, coupons, and Credit/Debit cards.
• Provide a constant flow of fast service, while insuring that all orders are correctly filled.
• Greeting customers
• Cleaning my area, bathrooms, sitting area
• Worked on other positions when needed including assisting management Education
College Degree
Georgia State University
August 2021 to Present
High school diploma
Langston Hughes High School - Fairburn, GA
August 2016 to Present
High school diploma
Present
Skills
• Food Preparation
• Load & Unload
• Heavy Lifting
• Packaging
• Warehouse Experience
• Customer Service
• Food Service
• Management
• Store management
• Typing
• Computer hardware
• Mac OS
• Customer support
• Shipping & receiving (1 year)
• Typing (8 years)
• Forklift
• SAP
• Microsoft Windows
• Warehouse experience
• Microsoft Excel
• English
• Communication skills
• Data entry
• Microsoft Office
• Customer service
• Microsoft Word
• Google Docs
• Microsoft Powerpoint
• Medical terminology
• Computer skills
• EMR systems
• Front desk
• Driving
• Load & unload
• Delivery driver experience
• Vital signs
• Cash register
• Heavy lifting
• Windows
• Sales
• Microsoft Access
• Childcare
• Organizational skills
• Store management
• Cash handling
Certifications and Licenses
Driver's License
November 2020 to November 2027
CPR Certification
November 2023 to Present
Forklift Certification
August 2022 to Present
Pallet Jack Certification
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