Customer Service Business Development

Wm. Stewart Grice 859-***-**** ad29du@r.postjobfree.com

PROFILE

Over 15 years of successful work experience, strength in sales and a passion for providing excellent customer service. Proven punctuality, dependable, fast learner, follows directions. Proficient with Microsoft Word, Excel, and a variety of proprietary software and ATS. Hard worker. Team player. Friendly, outgoing, positive demeanor.

EXPERIENCE

Randstad 11/23- Current

Lexington KY

Staffing Sales Manager

Create new and maintain current accounts. Maintain client relationships. Create contract terms. Maintain sales in KPI/ metrics driven system.

BaronHR 7/2022- 8/2023

Lexington KY

Branch Manager

Run day to day operations of the business. Recruit new talent, process and manage payroll, PTO, and sick time. Manage current clients and generate new ones. Create and execute new sales and recruitment strategies. Run background checks, drug tests and everify.

Snelling Staffing. Lexington KY 7/2016- 7/2022

Business Development Manager

Created new and maintained old client accounts. Recruited, interviewed and placed recruits at client job locations. Cold called business. Maintained social media accounts. Recovered employee hours. Did Payroll. Advertised and marketed our business.

Lovin’ Herbals, LLC Lexington, KY 2/2010 – 10/2018

Business Development/Sales

On-line wholesaler of various retail consumer products, person to person direct sales to C stores, small businesses & mail order accounts. Responsible for business development; account management/customer service; purchasing/inventory control; accounts receivable & payable; business taxes & licenses; website maintenance.

Wheeler’s Pharmacy Lexington, KY 2/ 2009 – 1/ 2010

Cashier

Operated the counter cash register; performed inventory; stocked shelves; customer service

Windstream Lexington,KY 2/ 2008 – 1/ 2009

Direct Sales Manager

Responsible for direct customer sales and set-up of new and existing accounts; training of new

sales assistants; telemarketing of Windstream services and products

Superior Landscaping Greenwood, SC 8/2006 –12/2007

Landscaper Apprentice

Standard lawn care and plant maintenance, primarily for commercial and government properties.

Craftmatic Pittsburg, PA 7/2005 – 6/2006

Outside Sales

Bed sales direct to customers; in-home demonstrations; attended regular regional sales seminars. Sales area covered Central and Eastern Kentucky counties.

City Of Modesto Modesto, CA 5/2003 – 9/2003

Parks & Recreation Maintenance Crew

Responsible for routine maintenance, care and repair of lawns, trees, and structures for three city parks; graffiti

removal; signage installations; park preparation for special events and city uses.

EDUCATION

Santa Rosa High School

Santa Rosa, CA

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