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Data Center Systems Engineer

Summerville, SC
January 31, 2024

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Benny McCune

*** *** ***** ****

Summerville, SC 29485


Security Clearance



CompTIA – Sercurity+

Citrix Certified Associate in Virtualization

Citrix Certified Professional in Virtualization for 7.6 - Expired

VMWare Certified Professional 5 (VCP) - Expired

Citrix Certified Enterprise Engineer (CCEE)

DoD HIPPA Certified

DoD 8570 Compliant


2016 - 2023

ECS Federal

Fairfax Va

Citrix VDI Engineer

●Assist with build out of Citrix in both a data center and in Azure

●Assisted in maintaining environment for the users

●Troubleshoot issues impacting environment

●Assisted in the transition from On Site data center to Azure

●Worked with other teams to diagnose outages

●Worked in various Ticket tracking programs including ServiceNow and Service Desk

2015 - 2016

KSH Solutions

North Charleston SC

VDI Engineer

●Working with DaaS Team for Defense Health Agency

●Built out Xenapp and Xendesktop 7.6 in Proof of concept for DoD

●Currently being transitioned over to Defense Health Agency

●Worked with Navy Medicine on a VMWare Horizon View deployment to Navy Hospitals and Clinics.

●Doing recompose of images with IAVA updates and software changes

●Worked with customers on issues related to deployed desktops

●Monitor and work tickets in Remedy.

●Monitor systems for errors then diagnose and correct errors.

2014 – 2015


North Charleston SC

Senior Professional: Citrix Systems Engineer/Project Lead

●Worked with the Data Center and Application Optimization project for SPAWAR

●Workedwith SPAWAR customers in transitioning systems from one data center to another.

●Designing systems to fit into existing NEDC in a VMWare environment in Charleston, SC

●Communicating with customer with their needs and providing feedback as well as documentation of work as it progresses.

●Part of the Transition Cluster Admin Team which builds out and maintains virtual machines for the Transition Project in a VMWare environment.



Shaw AFB, SC

Citrix Systems Engineer

● Currently working with the United States Air Force in supporting 609 ACOMS in a Citrix Xenapp 6.0 environment using PVS servers running on VMWare 5.0

●Supporting Citrix Xendesktop 5.6 running on VMWare 5.0

●This is a multiple farm setup in a classified area.


Accelera Solutions

North Charleston, SC

Systems Engineer

● Had worked with SPAWAR assisting with the sustainment of a large world enterprise, multiple Citrix PS4.5 Farms which includes publishing applications, server deployment, and server diagnostics. Also, worked with deploying new large world enterprise Citrix environment with dual Xenapp 5.0 and Xenapp 6.5 farm running on VMWare 4.1. Used SCCM and Edgesight for farm monitoring.

●Supporting XenDesktop 4 running on VMWare 4.0 for SPAWAR

●Supporting multiple customers using Citrix XenDesktop 4, 5.5, and 5.6 in a large hosting environment using Citrix Access Gateway via Netscaler 9.2

●Active Directory and Group Policy configurations for Hosting Environment


Johnson & Johnson Insurance

Mount Pleasant, SC

PC Technician

● Supported VDI environment running on Hyper-V

●Supported Disaster Recovery Plans

●Supported user desktops systems and laptops

●Supported communications systems, ie VoIP phones, Smartphones


Richard Patrick Westbrook & Brickman

Mount Pleasant, SC

IT Support Specialist

●Supported sustainment of Citrix PS 4.5 farm with 150 users and 400 guest users with access via Citrix Access Gateway

●Configured Group Policy and Active Directory

●Created new user accounts

●Supported Microsoft Exchange

●Supported multiple servers running in VMWare 4.0

●Supported user desktops and laptops

●Deployed and supported VoIP systems

●Supported multiple offices in various locations

●Supported Cisco switches and wireless access points



Goose Creek, SC

AAI Services (contractor)

Desktop Technician

●Supported user desktops on various projects, C-17, F22, and C-130

●Supported Active Directory

●Created new users

●Supported Microsoft Exchange and Microsoft Exchange upgrades from 2000 to 2003

●Supported Cisco VoIP deployment and sustainment

●Supported Cisco switches

●Supported various other network and server diagnostics and sustainment


Modis Professional Services

Georgetown, SC

Georgetown Steel Corporation(Contractor)

PC/LAN Specialist

●Supported LAN sustainment with Enterasys and Cabletron switches

●Supported Desktop and Laptops for users

●Supported server sustainment and migrations

●Helped with migration to Active Directory from NT 4.0 domain

●Supported Oracle Database sustainment and migrations

●Supported vendors with wireless deployment

●Worked with multiple vendors on test projects

Education :


Horry-Georgetown Technical College

Georgetown, SC

CCNA 2.0 Exam Preparation, 2002

West Virginia State University

Institute, WV

Electronic Engineering, 1996


●Ability to convey complex technical issues to clients and users.

●Hardware: switches (3Com, Cisco, Cabletron, Entrasys, Linksys), routers (Cisco, Linksys), hubs, network cabling (Twisted pair, Fiber optics), Wireless (OpenAir, 802.11b, g, n), Servers (Dell, HP, Compaq, Gateway, Custom Built)

●Software: All Microsoft operating systems (desktop, server, and enterprise editions), Citrix, Xenapp, Xendesktop, Xenserver, VMWare ESX, Linux

●References and additional employment history available upon request

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